- Manage a team of 40-50 associates (3-5 team leaders)   - Drive performance to meet and exceed Key Performance Indicators   - Provide leadership and guidance to Team Leads in administering company policies and standards  - Service Delivery efficiency, knowledge Management   - Responsible for all risk management & compliance activities as applicable to this role   - Encourage and facilitate upskilling/cross-training to improve fungibililty of our talent pool  - Increase productivity by Implementing/ improving the existing performance management system   - Anticipate customer needs, enhance existing processes. Effectively plan and manages tasks, projects and work flow of unit to achieve established departmental goals  - Support company culture, vision, and mission   - Work in close co-ordination with other Lines of Businesses and Support function (HR, Admin, Finance, Quality, training etc.)   - Experience in managing US Background verification (minimum 3 years)

Bangalore

Assistant Manager - Operations - BPO 

Job Description for Assistant Manager - Operations - BPO  in AVTAR Career Creators in  Bangalore for (7-12) years of experience. Apply Now!