Position: Marketplace Operations (E-commerce, Supply Chain) Overall Experience: 3-5 years Location: Gurugram (Only for candidates living in Delhi/NCR) Working Days: 5 Days from Office Notice Period: 30 Days (Maximum) Company Size: Startup / Small Enterprise Roles & Responsibilities: - Manage end-to-end B2B order processing, dispatch coordination, and timely order fulfillment. - Monitor marketplace operations across platforms such as Blinkit, Zepto, Amazon, Tata 1mg, and others while ensuring SLA compliance. - Coordinate with logistics partners for pickups, deliveries, appointment scheduling, and issue resolution. - Track and manage RTO, RTV, returns, pending putaway cases, and other operational exceptions. - Prepare and maintain operational MIS reports, identify process gaps, and support continuous improvements. - Collaborate with internal teams and external stakeholders to ensure smooth day-to-day operations and timely escalations. Candidate Requirements: - Strong E-commerce, D2C Supply Chain, or Marketplace Operations profiles. - Minimum 3+ years of experience in E-commerce B2B Operations, Marketplace Operations, Supply Chain Operations, or D2C Operations. - Hands-on experience in end-to-end order processing, dispatch coordination, fulfillment, and marketplace operations. - Experience managing marketplaces such as Blinkit, Zepto, Amazon, Tata 1mg, or similar platforms and ensuring SLA compliance. - Hands-on experience coordinating with logistics/transportation partners for pickups, deliveries, appointment scheduling, and issue resolution. - Experience handling RTO, RTV, returns, pending putaway, and other operational exceptions. - Strong hands-on experience in MS Excel, including Pivot Tables, XLOOKUP/VLOOKUP, and SUMIFS, along with MIS reporting and operational analysis. - Demonstrate strong stakeholder coordination, follow-ups, problem-solving, escalation management, and cross-functional collaboration while working against defined SLAs.

Gurgaon/Gurugram

Assistant Manager - Marketplace Operations - eCommerce/Supply Chain 

Job Description for Assistant Manager - Marketplace Operations - eCommerce/Supply Chain  in Laksh Consultants in  Gurgaon/Gurugram for (3-5) years of experience. Apply Now!