
We are seeking a detail-oriented and highly analytical Market Research Specialist to drive internal research initiatives for our diverse service offerings.
The individual will be responsible for creating a structured research and intelligence framework that provides annual deep dives and monthly bulletins on each of core products and services (Tax, Consulting, Risk, Outsourcing and other service portfolios).
Key Responsibilities:
Annual Service Intelligence Reports:
- Conduct comprehensive market research on each of Nexdigm service verticals (e.g., Direct & Indirect Tax, BPM, Consulting, Risk Advisory).
- Build competitive benchmarking, demand mapping, market sizing, SWOT analysis, and pricing intelligence for each service.
- Highlight emerging opportunities, customer needs, and service-level innovations.
- Collaborate with service line heads to validate insights and ensure relevance.
Monthly Intelligence Bulletins:
- Publish monthly bulletins per service line covering:
- Key regulatory and market updates.
- Competitive moves and best practices.
- Social Media updates on identified competitors ( Trending post on a service line, and major award / recognition etc.
- Notable client wins/losses in industry.
- Sector-specific demand signals and news.
- Coordinate with BD, sales, and practice leaders to gather inputs and refine insights.
Industry & Sectoral Monitoring:
- Track and summarize macroeconomic trends, government policy shifts, technological disruptions, and sectoral drivers that impact Nexdigm offerings.
- Develop early warning signals and opportunity maps for the firms leadership.
- M&A activities and leadership movement in competition or eco system of that service offerings.
Knowledge Base & Repository Management:
- Build a centralized repository of industry research, competitor profiles, whitepapers, analyst reports, and primary interviews for internal use.
- Maintain version control and historical comparison.
Stakeholder Collaboration:
- Engage with senior management, marketing, and sales teams to align insights with GTM and business strategy.
- Present findings through dashboards, presentations, and internal newsletters.
Required Qualifications & Skills:
Education:
- Bachelors degree in business, Economics, Statistics, or related field (mandatory).
- Masters degree or MBA with specialization in Market Research / Strategy / Business Intelligence.
Experience:
- 3 - 5 years of experience in market research, business intelligence, or strategic research roles.
- Exposure to professional services / consulting / B2B service domains is a plus.
Technical Skills:
- Proficiency in secondary research tools (e.g., Factiva, Statista, IBISWorld).
- Working knowledge of primary research techniques (questionnaire design, expert interviews, survey interpretation).
- Excel (advanced), PowerPoint, Power BI/Tableau (preferred).
- CRM/knowledge base tools and newsletter tools.
Key Competencies:
- Strong analytical and data interpretation skills.
- High attention to detail and structured thinking.
- Excellent written and verbal communication skills.
- Strong sense of ownership and deadline orientation.
- Comfortable working in a fast-paced, cross-functional environment.
Growth Opportunities:
- Exposure to strategic leadership, marketing, and business planning functions.
- Cross-functional learning across all service verticals.
- Opportunity to shape a research-driven internal intelligence ecosystem.
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