Assistant Manager - Inside Sales - FMCG Industry

Role - Assistant Manager (Inside Sales)

Location - Adyar, Chennai.

Objectives of the role :

- Identifying and qualifying potential leads through inbound and outbound lead generation methods such as cold calling, email campaigns, and online research.

- Managing the entire sales cycle, from lead generation to closing deals.

- Qualifying leads, identifying customer needs, and providing solutions aligned with the company's offerings.

- Maintaining a high level of knowledge about the company's products and services.

- Maintaining and updating the CRM with accurate customer and sales data.

- Collaborating with the sales team to meet and exceed sales targets.

- Following up with prospects to build relationships and convert them into long-term customers.

- Assisting in the development of sales strategies to drive business growth.

- Handling objections and negotiating with potential customers to ensure a smooth sales process.

- Providing feedback to management on market trends, customer feedback, and sales tactics.

Your tasks:

- Handle inbound sales inquiries and manage a sales pipeline through to close.

- Make outbound calls to potential clients to introduce the company's products or services.

- Conduct product demonstrations and explain the benefits of the company's solutions.

- Negotiate pricing and terms to close deals that meet customer needs and company goals.

- Prepare and send proposals, quotes, and contracts to clients.

- Provide regular reports on sales activities, including calls made, leads generated, and deals closed.

- Manage follow-up processes to keep leads engaged and moving through the sales pipeline.

- Conduct market research to identify trends, competition, and potential opportunities.

- Coordinate with the marketing team for lead-nurturing campaigns and promotional events.

- Provide post-sales support to ensure seamless onboarding and satisfaction.

Required skills and qualifications :

- Post Graduate / Bachelor's degree in Business, Marketing, Communications, or a related field.

- 3-6 years of experience in inside sales or customer service, with a track record of meeting or exceeding sales targets.

- Solid understanding of the sales process and customer relationship management.

- Experience in customer relationship management (CRM) and using CRM software (e.g., Salesforce, HubSpot).

- Understanding of lead generation and prospecting techniques.

- Familiarity with using sales automation tools and platforms.

- Knowledge of market research and lead generation techniques.

- Expertise in the B2B sales process.

Narayan - 9819147645
Pan India Recruiters