Assistant Manager - Human Resources - BPO

- The Assistant Manager HR Recruitment will lead end-to-end hiring for BPO operations, ensuring timely onboarding of quality talent for voice, non-voice, and support roles.

- The role requires strong sourcing skills, stakeholder management, and expertise in high-volume hiring.

- Manage bulk hiring for BPO roles (voice, non-voice, technical support).Source candidates through job portals, social media, walk-ins, and employee referrals.

- Conduct initial screening and coordinate interviews with hiring managers.

- Forecast manpower requirements and create hiring plans.

- Drive walk-in drives and campus recruitment for fresher and experienced candidates.

- Liaise with operations teams to understand hiring needs and timelines.

- Ensure adherence to company policies and statutory requirements during hiring.

- Maintain accurate recruitment MIS and dashboards.

- Promote the organization as an employer of choice in the BPO market.

- Engage in social media campaigns and job fairs.

Skills:

- Strong knowledge of BPO hiring processes and market trends.

- Excellent communication and negotiation skills.

- Ability to manage high-volume recruitment under tight deadlines.