Assistant Manager - Franchise Development

Location: Mumbai

Company: Coffee By Di Bella

Industry: Hospitality / F&B / QSR

Experience: 3-5 years preferred

About the Role:

We're looking for energetic and customer-focused Guest Relation Executives (GREs) to be the face of our brand. You'll ensure guests receive a warm welcome, smooth service, and personalized attention throughout their experience.

Key Responsibilities

- Identify and evaluate potential franchise partners aligned with the brands vision and standards.

- Lead the end-to-end onboarding process for new franchisees, including documentation, due diligence, and initial engagement.

- Coordinate training programs for franchise partners and their teams to ensure service and brand consistency.

- Support staffing and store setup, ensuring timely and successful store launches.

- Monitor compliance with brand guidelines, operational excellence, and customer experience standards.

- Collaborate with leadership on long-term expansion strategies and market penetration plans.

- Regularly travel across India for site visits, training, and partner support.

Requirements

- 3+ years of experience in franchise development or business development in the retail or hospitality sector.

- Strong understanding of franchise operations, legal frameworks, and market dynamics.

- Excellent communication, negotiation, and relationship management skills.

- Willingness to travel extensively across India.

- Strategic mindset with the ability to work independently and cross-functionally