Key Responsibilities :

Retail Design & Concept Development :

- Support the creation and execution of retail design concepts aligned with brand guidelines and customer experience objectives.

- Develop innovative design solutions for stores, shop-in-shops, experience centers, and retail touchpoints.

- Ensure consistency in visual identity, design standards, and customer experience across locations.

- Collaborate with marketing, merchandising, and operations teams to implement design initiatives.

Space Planning & Customer Experience :

- Optimize retail spaces to improve customer engagement, navigation, and product visibility.

- Evaluate customer journeys and recommend design enhancements to improve shopping experiences.

- Ensure effective utilization of available retail space while maintaining brand standards.

- Participate in store layout reviews and design improvement projects.

Project Coordination :

- Coordinate design projects from concept to execution.

- Work closely with internal stakeholders to understand business requirements and design objectives.

- Track project timelines, deliverables, approvals, and implementation milestones.

- Support multiple design initiatives simultaneously while maintaining quality standards.

Brand & Visual Consistency :

- Ensure all design outputs align with brand positioning and visual guidelines.

- Support the development of design standards and best practices.

- Conduct periodic reviews to maintain consistency across retail locations.

- Recommend improvements based on customer feedback and market trends.

Vendor & Stakeholder Management :

- Coordinate with external agencies, design partners, and service providers as required.

- Ensure timely delivery of project requirements and adherence to quality expectations.

- Build effective working relationships with cross-functional teams.

- Assist in resolving project-related challenges and escalations.

Design Research & Innovation :

- Monitor industry trends, customer preferences, and emerging retail concepts.

- Conduct competitor benchmarking and market research.

- Identify opportunities to enhance retail experiences through innovative design approaches.

- Contribute ideas that improve customer engagement and brand perception.

Reporting & Documentation :

- Maintain project documentation, design standards, and approval records.

- Prepare project status reports and presentations for stakeholders.

- Track project progress and support management reviews.

- Ensure proper documentation of design changes and implementation updates.

Required Qualifications :

Education :

- Postgraduate qualification in Design Management or Retail Design is preferred.

Experience :

- Experience working within retail, consumer brands, lifestyle, fashion, or FMCG environments preferred.

- Proven experience managing multiple design projects and stakeholder interactions.

Required Skills & Competencies :

Functional Skills :

- Strong understanding of retail design principles and customer experience.

- Knowledge of visual merchandising and brand communication.

- Experience in design planning, concept development, and project execution.

- Ability to create impactful and customer-focused design solutions.

- Strong understanding of design trends and consumer behavior.