Job Profile: - To achieve Debt Management Services targets of the Respective Branch assigned, ensuring meeting PI Targets - Continuously monitoring Debt Management Services agencies and Inhouse collectors to identify fraudulent practices and ensure that no loss is incurred due to such activities - Achieve collections target by visiting customers/agency - Monitor performance against set parameters and provide regular updates - Ensure legal guidelines are complied with while repossessing products - Maintain accurate records of customer interactions and transactions - Provide regular reports on collection activities and performance - Handle escalations promptly and effectively to resolve issues - Daily DRR (Daily Risk Report) management Develop and implement strategies to improve collection rates - The Collections Manager for Debt Management is responsible for overseeing and managing the debt collection activities within the organization - This role involves developing and implementing strategies to effectively recover outstanding debts while maintaining positive customer relations - The Collections Manager will lead a team of collection agents, providing guidance, training, and support to ensure departmental goals are met Key Responsibilities: - Develop and implement effective debt collection strategies to maximize recovery while minimizing losses - Supervise and lead a team of collection agents, including recruitment, training, performance management, and goal setting - Monitor collection activities and performance metrics to identify areas for improvement and implement necessary changes - Review and analyze delinquent accounts to determine appropriate collection actions and strategies - Negotiate payment plans and settlements with debtors, adhering to company policies and regulatory guidelines - Maintain accurate records of collection activities and prepare reports for management review - Collaborate with other departments, such as legal and customer service, to resolve escalated customer issues and complaints - Stay updated on industry regulations and best practices related to debt collection and ensure compliance within the department - Provide regular performance feedback and coaching to team members to support their professional development and success - Foster a positive and collaborative work environment within the collections team

Anywhere in India/Multiple Locations

Metros

Assistant Manager - Debt Management Services 

Job Description for Assistant Manager - Debt Management Services  in TalentPro India in  Anywhere in India/Multiple Locations Metros for (2-13) years of experience. Apply Now!