
- Academic Operations: Researching about the requisite coursework to be delivered by the program and supporting the faculty with content creation. Onboarding mentors to deliver the course.
- Looking after support queries from the learners, evaluations and any escalations. Track learner feedbacks for live sessions and implementing improvements to ensure the live sessions are engaging
- Content Management: Coordinating with stakeholders for getting the content ready for delivery. Manage the delivery schedules and ensure optimum delivery.
- Sales and Marketing Support: Periodic product specific training have been conducted.
- Coordinating with stakeholders for webinars and masterclass sessions (International).
- Operational Support: Drive the day to day support for new cohorts (new programs) and ensure we close the loop between user experience and content by performing learner analytics.
Skills and requirements:
- At least 4 years of experience in Cybersecurity roles
- Knowledge about the security industry and how the job market works
- Exceptional written and oral communication skills
- Good problem-solver
- Analytical and forward-thinking
Preferred Technical Background:
- Certifications: Security +, CEH, Cloud Security related Certifications
- Moderate level of knowledge on at least one of the cloud platforms (AWS, Azure, GCP)
- Proficiency in the following tools: Kali Linux, VirtualBox, Metasploit, Nessus, Wireshark, any SIEM Solution, EDR Solutions
- Should have a Graduation degree in Computer Science / IT / Cybersecurity.
- Post -graduation degree, such as, MBA is preferable
- Knowledge / Experience in product management would be an added advantage
- Should be knowledgeable on the field of AI and Security concerns in AI
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