Assistant General Manager - Pricing - BPO

Assistant General Manager - Pricing - BPO (5-15 yrs)

Duties and responsibilities:

Pricing Strategy Development:

- Design and implement pricing frameworks for new and existing services across payer and provider segments. Ensure alignment with business objectives and market competitiveness.

Deal Structuring & Commercial Support:

- Partner with sales, finance, and delivery teams to structure client deals, including pricing models, contract terms, and financial risk assessments.

Financial Modelling & Scenario Analysis:

- Build and maintain robust pricing models to evaluate profitability, ROI, and sensitivity across various commercial scenarios.

Client Proposals & RFP Support:

- Lead pricing inputs for RFPs, RFIs, and client proposals. Ensure timely and accurate pricing submissions that reflect strategic positioning.

Market Intelligence & Benchmarking:

- Conduct competitive pricing analysis and market benchmarking to inform pricing decisions and identify opportunities for differentiation.

Governance & Compliance:

- Ensure pricing practices comply with internal policies, legal standards, and client contractual obligations.

Commercial Analytics & Insights:

- Track pricing performance, win/loss trends, and deal profitability. Provide insights to leadership for continuous improvement.

Cross-functional Collaboration:

- Work closely with finance, legal, operations, and sales teams to align pricing strategies with business goals and operational capabilities.

Team Leadership (if applicable):

- Lead and mentor a team of pricing analysts and commercial strategists. Foster a culture of analytical rigor and strategic thinking.

Minimum Education

Education: Bachelor's degree in finance, Business, Economics, or a related field. Master's degree preferred.

Experience: 3-12 years of experience (based on position) in pricing, commercial finance, or strategic planning roles. Strong Preference for Pricing experience in BPM ( Voice and Non Voice)

Skills:

- Strong financial modelling and analytical skills

- Deep understanding of pricing methodologies and commercial models

- Excellent communication and stakeholder management skills

- Proficiency in Excel, PowerPoint, and pricing tools

- Experience with contract structuring and client negotiations

- Ability to manage multiple priorities in a fast-paced environment

Key Competencies:

- Strategic and Commercial Acumen

- Analytical Thinking and Problem Solving

- Negotiation and Influence

- Cross-functional Collaboration

- Attention to Detail and Accuracy

- Adaptability and Agility