Assistant General Manager/General Manager - HR Operations

Key Responsibilities:

- HR Policy & Process Formulation: Develop, implement, and update HR policies and SOPs to ensure compliance and alignment with organizational goals.

- Compensation Management: Oversee salary structures, benefits administration, and pay equity to ensure competitive and fair compensation practices.

- Employee Engagement: Design and execute engagement strategies to foster a positive and inclusive workplace culture.

- Performance Management: Lead the performance appraisal process, including goal setting, mid-year reviews, and feedback mechanisms.

- New Hire Orientation & Development: Conduct onboarding programs to integrate new hires effectively and support their professional development.

- Grievance Handling & Employee Relations: Address employee concerns promptly, mediate conflicts, and ensure fair and consistent resolutions.

- Reward & Recognition: Develop recognition programs to motivate and retain top talent.

- Training & Development: Partner with department heads to identify skill gaps and execute training programs to enhance workforce capabilities.

- HRIS & PMS Implementation: Implement and manage HR technology solutions to streamline HR processes and performance management systems.

- End-to-End Employee Lifecycle Management: Manage recruitment, onboarding, development, retention, and exit processes effectively.

Required Education:

- MBA in Human Resources or equivalent specialization (mandatory).

- Additional certifications in HR Analytics, Labor Law, or Talent Management are an advantage.

Experience

- 16-20 years of progressive experience in HR Operations, with significant exposure to strategic HR leadership and operational excellence.

- Proven success in managing large teams and driving HR transformation projects in mid-to-large organizations.

Technical Skills

- Proficiency in HRIS platforms (e.g, SAP SuccessFactors, Oracle HCM, Workday).

- Strong knowledge of labor laws, compliance requirements, and compensation frameworks.

- Expertise in Performance Management Systems (PMS) and Employee Engagement tools.

- Competent in MS Office Suite (Excel, Word, PowerPoint) for reporting and presentations.

Core Competencies:

Excellent leadership, communication, and interpersonal skills.

Strong strategic thinking and ability to align HR practices with business goals.

Problem-solving and decision-making capabilities with a focus on employee satisfaction.

High adaptability, integrity, and a passion for building strong organizational culture