Job Description - AGM/GM - Digital HR Transformation

Location: New Delhi

Experience: 12+ Years

Department: Human Resources

Function: Digital HR / HR Transformation

Role Overview:

We are looking for an experienced professional to drive Digital HR Transformation initiatives by leveraging HR technology, analytics, automation, and emerging digital solutions. The role will focus on improving HR processes, implementing technology solutions, enhancing employee experience, and driving digital adoption across the organization. The individual will work closely with HR leadership, IT teams, business stakeholders, and external technology partners to identify transformation opportunities and deliver scalable, technology-driven HR solutions.

Key Responsibilities:

- Drive HR technology initiatives aligned with business requirements and the organization's digital transformation roadmap.

- Lead end-to-end implementation of Digital HR projects, including requirement gathering, process design, solution evaluation, testing, deployment, and adoption.

- Evaluate and implement HRMS/HRIS platforms, digital HR tools, employee self-service solutions, and chatbot-based query-resolution systems.

- Identify opportunities to leverage AI/ML, RPA, and automation to streamline HR processes and improve operational efficiency.

- Drive HR analytics initiatives, dashboards, and predictive models to generate actionable insights on areas such as employee attrition and workforce trends.

- Evaluate new technology solutions through feasibility studies, cost-benefit analysis, business cases, and ROI assessments.

- Manage technology vendors, including RFPs, product demonstrations, proposal evaluation, commercial discussions, and implementation coordination.

- Partner with HR COEs, business HR teams, and IT to understand functional requirements and translate them into effective digital solutions.

- Drive change management, stakeholder engagement, training, and adoption of new HR technology solutions.

- Monitor project timelines, budgets, system utilization, service quality, and implementation outcomes.

- Ensure timely resolution of HR technology issues and support continuous improvement of existing systems and processes.

Required Skills & Experience:

- 12+ years of relevant professional experience in HR Transformation, Digital HR, HR Technology, or HRIS.

- Experience in implementing and driving Digital HR Transformation initiatives in a large organization.

- Strong understanding of HR processes, HR technology architecture, HRMS/HRIS platforms, and system integration.

- Experience with platforms such as SAP SuccessFactors, or similar HR technology solutions.

- Exposure to HR analytics, dashboards, AI/ML, RPA, and automation-led process improvement.

- Experience in project management, vendor management, business case development, and cost-benefit analysis.

- Strong stakeholder management, change management, communication, and execution skills.

- Ability to work collaboratively with HR, IT, and business teams to deliver technology-enabled transformation.

Educational Qualifications:

- B.E./B.Tech in Computer Science or a related discipline, preferably complemented by an MBA in Human Resources.

Preferred Candidate Profile:

- Professionals from large organizations or HR transformation consulting and implementation environments with experience in enterprise HR technology projects, process automation, and digital adoption will be preferred.