AGM / DGM - Human Resources (Industrial Relations - Sales & Marketing)
Qualification: MBA / PGDM (HR) / MSW / MLW; LLB an added advantage
Experience: 15-20 years progressive HR experience in Pharma / FMCG
Sales Team Size : Approximately 1,500 employees across India
Reporting To: Chief Human Resources Officer (CHRO)
Additional Advantage: Exposure to Compensation & Benefits (C&B), Performance Management, HR Policies & Governance
Key Expertise
- Strong hands- on experience in IR & ER
- Proven experience managing geographically dispersed sales teams
- Expertise in grievance handling, disciplinary processes, domestic enquiries & labour law compliance
- Experience in managing employee representatives, unions & labour disputes
Role Objective: Lead Industrial Relations (IR) and Employee Relations (ER) for the Sales & Marketing organization across India by ensuring positive employee relations climate, effective grievance & disciplinary management, labour law compliance, and constructive engagement with employees, representatives, and business leaders.
Key Responsibilities:
- Lead IR & ER initiatives for Sales & Marketing workforce across India
- Partner with Sales Leadership to proactively address employee concerns & workplace challenges
- Act as a key member of Employee Grievance Handling Committees, Works Committees & forums
- Handle grievances, disciplinary matters, misconduct investigations, conflict resolution & domestic enquiries
- Manage relationships with employee representatives, unions & forums
- Advise management on labour laws, employment regulations, disciplinary procedures & ER matters
- Ensure compliance with labour laws, company policies & statutory requirements
- Coordinate with Legal & HR teams on labour litigation, disciplinary cases & compliance matters
- Develop & implement HR policies, IR frameworks & ER best practices
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