Assistant General Manager/Deputy General Manager - F&A Sales Solutions

We're Hiring : DGM/AGM - F&A Sales | Gurgaon/Mumbai

- Are you a driven sales professional with a strong background in Finance & Accounting (F&A) solutions?

- Join us at Mynd Solutions, a leading provider of business process and technology services, and be a part of our growth journey!

- We're looking for an experienced and strategic Deputy General Manager / Assistant General Manager to lead F&A sales initiatives, build client relationships, and drive revenue across our expanding portfolio.

OPERATIONAL EXCELLENCE:

- Prospose annual, half yearly, quarterly and monthly sales plan

- Formulate account acquisition strategy for new opportunities.

- Tracking outsourcing opportunities through organic lead generation, targeted campaigns as well as peer networking.

- Build and maintain strong, long-lasting customer relationships.

- Responsibility for new business development, negotiations and commercial contracts in line with proposed budgeted growth.

- Guide the solutioning team in researching the customer current situation, challenges & areas of improvement, finding out the solution to the challenges, design the solution, and review the solution for final presentation to client.

- Map the accounts to have a ready reckoner of process owners, influencers, gatekeepers, decision makers etc.

TEAM MANAGEMENT:

- Guide the Sales team in proposal/ presentation preparation, review the proposal /presentation from customer challenge & solution offered perspective.

- Responsible for identifying improvement opportunities; defining and justifying projects; negotiating resources; launching project teams; managing team activities; training, coaching, and mentoring.

- Execute development and roll-out of domain training programs internally in partnership with F&A team in order to build competency.

PROCESS EFFICIENCY & EXPECTATIONS:

- Review reports on the status of contracts indicating status about financial situation and provide guidance and recommendations for improvements, working closely with the BD Head to assess against budget.

- Management dashboard/ progress of new and existing projects.

- Improve domain specific process efficiency and effectiveness in order to enhance productivity.

RETENTION & RENEWALS:

- Has complete responsibility of keeping a track on the contract tenure and terms,

- Will be responsible for renewal & retention of contracts in coordination with LOB heads. OPERATIONAL EXCELLENCE

- Managing clients expectation for operational excellence

- Engagement/ C-SAT

- Regional ownership for Growth Operations

TEAM MANAGEMENT:

- Team development and performance.

- E-SAT

- Minimal attrition

RETENTION & RENEWALS:

- Renewal Contracts - On time as per the contract tenure

- Retention of clients - Maintain Continuity by constantly receiving feedback and acting upon by meeting expectations or managing expectations.