Assistant General Manager - Business Development/Marketing - Manufacturing Sector

Work Description:

They are seeking a dynamic professional with excellent communication, networking, and relationship-building skills. The ideal candidate should have proven experience in handling business with OEMs (100-200 Cr scale), strong commercial acumen, and the ability to drive business growth through strategic marketing and customer engagement.

Roles & Responsibilities:

- Analyse customer enquiries and prepare accurate, competitive quotations.

- Update enquiry and order registers, ensuring seamless coordination with production for planning.

- Maintain strong customer relationships, capturing feedback, complaints, and grievances for resolution.

- Conduct post-order contract reviews, issue acknowledgements, and ensure compliance with customer requirements.

- Address and resolve issues related to short supplies, damages, or product non-conformity.

- Ensure timely and safe delivery of products with proper quality checks and documentation.

- Coordinate process and final inspections/testing with PPC for smooth dispatches.

- Track invoices, resolve discrepancies, and follow up for timely customer payments.

- Monitor customer schedules, forecast requirements, and anticipate delivery risks.

- Conduct customer intelligence activities to maintain a strong competitive edge.