Assistant Branch Manager - Telesales - Health Insurance

Description:

Position: Telesales Assistant Branch Manager. We are seeking an experienced Telesales Branch Manager to lead, motivate, and drive our high-performing telesales team. The role involves setting and achieving weekly and monthly sales targets, implementing effective sales strategies, and ensuring seamless team operations. You will oversee 100130 telesales agents and team leaders, ensuring productivity, training effectiveness, and consistent sales conversions.

Key Responsibilities:

- Lead and coach telesales staff to achieve business goals.

- Recruit, train, and monitor performance of agents and team leaders.

- Drive sales closures and manage escalated customer concerns.

- Oversee operational and backend processes.

- Prepare MIS reports and manage database utilization.

Qualifications & Skills:

- Bachelors/master's degree in Marketing or related field.

- 3+ years in telesales or branch management, preferably in Health Insurance.

- Excellent leadership, communication, and multitasking skills.

- Strong analytical and organizational abilities.