Ascra Technologies - Manager - Business Development

- Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio.

- Build and nurture strong, professional relationships with clients to drive long-term engagement.

- Hire, train, and retain team members by formulating development plans and addressing their training needs.

- Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty.

- Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures.

- Conduct 23 in-person client meetings daily to strengthen relationships and drive business outcomes.

- Proficient in applying effective sales techniques to drive conversions and business growth.

- Strong problem-solving and quick decision-making abilities in dynamic situations.

- Excellent verbal communication paired with active listening for impactful client interactions.

- Strategic vision and foresight to identify and create new customer opportunities.

- Skilled in team management with strong interpersonal and leadership capabilities.

- Solid understanding of client segmentation, data analysis, and report management for informed decision-making