Job Title: Operations Leader.

Location: Ascendion Bangalore Office.

Role Overview:

- The Operations Leader will be responsible for overseeing end-to-end project operations, ensuring optimal resource utilization, cost efficiency, timely billing, and effective coordination between delivery, finance, and leadership teams.

- The role demands a proactive leader with strong analytical, operational, and stakeholder management skills to drive project performance and profitability.

Key Responsibilities:

Project Oversight & Operations Management:

- Oversee project operations across all phases to ensure seamless execution and delivery.

- Manage resource allocation and deallocation aligned with project demand and timelines.

- Track project progress, identify bottlenecks, and implement corrective actions.

Efficiency & Performance Improvement:

- Drive operational efficiency through continuous monitoring and planning.

- Develop dashboards and reports for performance tracking and proactive planning.

- Identify process gaps and implement improvement initiatives to enhance productivity.

Financial Tracking & Cost Management:

- Monitor project financials, including cost projections versus actuals.

- Track and report operating costs, ensuring alignment with budgetary goals.

- Drive cost optimization initiatives to improve project profitability.

Financial Governance & Reconciliation:

- Ensure billing and contract renewals are completed accurately and on time.

- Maintain accurate records for audits and management reviews.

Stakeholder Management & Reporting:

- Prepare and present operational and financial reports to senior management, highlighting current status, risks, and forecasts.

- Conduct regular cadence meetings with leadership and project stakeholders.

Issue Resolution & Risk Management:

- Proactively identify operational risks and implement mitigation plans.

- Primary escalation point for operational matters within the project and for timely resolution.

Key Skills & Competencies:

- Strong understanding of project operations, financial governance, and resource management.

- Proficiency in project tracking tools and reporting dashboards.

- Analytical and data-driven decision-making skills.

- Excellent communication, coordination, and stakeholder management abilities.

- Experience in driving cost optimization and operational efficiency initiatives.

- Proactive approach with strong problem-solving orientation.

Qualification & Experience:

- Bachelor's degree in Business Administration, Operations Management, Finance, or a related field (MBA preferred).

- 10+ years of experience in project operations, resource planning, or delivery governance roles within IT/Professional Services industry.

- Proven experience managing large-scale, multi-location projects.

About Ascendion:

Ascendion is a leading provider of AI-first software engineering services.

Our applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients.

Headquartered in New Jersey, we have a presence in 12 countries and 40+ global offices across North America, Europe, and APAC.

We are committed to building technology powered by Generative AI with an inclusive workforce, service to our communities, and a vibrant culture.

Learn more at www.ascendion.com