Team Lead - Distributor Operations About Arth: Arthimpact is a mission-driven fintech platform dedicated to empowering small businesses across India. Through our product, we provide a comprehensive digital platform that integrates invoicing, retailer management, credit facilities, and communication tools, enabling distributors to streamline their operations and drive growth. Role Overview: We are seeking a dynamic and results-oriented Team Lead - Distributor Operations to oversee and manage the onboarding, training, and performance of our distributor network. This role is pivotal in ensuring that distributors effectively utilize the platform to manage retailer/ Distributer profiles, facilitate transactions, and leverage financial services, thereby contributing to the growth of small businesses. Key Responsibilities: 1. Distributor Onboarding & Activation - Identify and onboard new distributors across target regions. - Ensure proper KYC, agreements, and digital onboarding process completion. 2. Training & Enablement - Conduct regular product and process training for distributors (app usage, loan offerings, sound box deployment). - Ensure - 95% of active distributors are fully trained. 3. Performance Monitoring - Track distributor performance across KPIs: retailer acquisitions, activation rates, collections, etc. - Drive performance reviews and develop incentive plans with the central team. 4. Distributor Support & Issue Resolution - Resolve distributor queries or complaints within 24-48 hours. - Act as the first escalation point and coordinate with internal teams. 5. Market Development & Expansion - Identify new areas for distributor deployment and expansion. - Conduct local-level activations or campaigns through distributor network. 6. Compliance & Reporting - Ensure all distributor activities comply with company policies. - Maintain accurate reporting of field activities and distributor performance. Required Skills & Experience: - 3-6 years of experience in managing distributors/channel partners in fintech, lending, payments, FMCG, or telecom. - Strong field management, communication, and leadership skills. - Experience in onboarding, training, and motivating field teams or agents. - Good understanding of rural/semi-urban markets. Preferred Qualifications: - Degree in Business, Sales, or a relevant field. - Experience in working with digital-first products for micro or small businesses. - Knowledge of regional languages is a plus. Why Arth? - Be part of a high-growth fintech creating real impact for small businesses. - Work with a dynamic and mission-driven team. - Competitive pay, field incentives, and career growth.

Gurgaon/Gurugram

ARTH - Team Lead - Distributor Operations 

Job Description for ARTH - Team Lead - Distributor Operations  in ARTHIMPACT DIGITAL LOANS PRIVATE LIMITED in  Gurgaon/Gurugram for (3-5) years of experience. Apply Now!