- Set and manage recruitment team performance and give them direction, while ensuring smooth delivery of day-to-day operations (15 to 20 members team) - Leading a team of recruiters to ensure that overall delivery of services is within agreed KPIs and SLAs. Ensure high quality service - Strong people mgmt. to manage and hold team together working in night shifts and track productivity if they work remote/home due to pandemic (e.g. Indian curfews are all at night during COVID- high impact) - Continuously strive to build a culture of high-performance. - Facilitate effective teamwork and builds collaborative relationships internally and externally. - Ensure that overall delivery of recruitment services to AMH Group Operating companies (Unifi) meets or exceeds agreed KPIs and SLAs defined and is within a strong internal control framework. Partner with the onshore business team to: - Forecast and plan for the hiring in advance - Develop and track Service Level Agreements (SLA) to ensure service delivery excellence. - Drive process ownership in line with agreed target operating model - Strong reporting and ability to read data and give insights - Analyze issues that are highlighted by the OpCo managers and resolve them in a timely manner. - Ensure that all engagements with the customer are aligned, understood and that Customer needs are being documented and prioritized for action - Act as a point of escalation for critical/complex service issues - Engage a team which works for 7 days a week - build rotation plans within the team to ensure service delivery team is available based on the business needs. - Expertise in US recruitment, Knowledge of USA - geographical knowledge, time zones, a plus. - Experience in working with US stakeholders and should have engaged with US candidates. - Experience of supervising global teams in the past and ideally worked in an operations environment to deliver high quality outcomes and results. - Result oriented, with high level of motivation for self-growth, along with the drive for growing team members. Shift Timings - 06PM-03AM IST

Gurgaon/Gurugram

Argenbright Group - Manager - Talent Acquisition 

Job Description for Argenbright Group - Manager - Talent Acquisition  in Argenbright Group in  Gurgaon/Gurugram for (10-15) years of experience. Apply Now!