Hiring Area Collection Manager- Digital Lending - NBFC - Achieve collections targets - Minimize credit losses for portfolio - Drive higher resolution rates. - Daily monitoring and regular reviews of delinquent portfolio - Work with non-performing defaulting borrowers to create optimum recovery solutions - Portfolio review and monitoring - Be an Early warning indicator to the business - Monitor customer accounts, flagging likely cases of default or delayed payment - Provide regular inputs to Management and all the other stakeholders such as Sales, Risk, Policy Team on various aspects of collections resolution and delinquency trends, Negative Areas, Negative Profile, Non-Starters, SKIPs, Fraud Cases, etc. - Compliance and audit - Maintain all documentation related to the collections process in accordance with internal norms and regulatory requirements - Respond to customer complaints regarding the collections process, taking steps to ensure a satisfactory outcome for both ABFL as well as its customers - Participate in periodic audits of the collection's teams - Customer escalations and complaints - Coordinate with the legal team and senior management in the event of escalated cases to ensure compliance with relevant regulations - Agency Management - Agency cap planning to ensure 100% portfolio coverage with required field intensity - Weekly review of the agencies performance / Productivity - Driving agencies to meet monthly targets - Training of the Agency FOS, their deliverables and productivity, - Liaise with agencies to drive collections processes efficiently. - Oversee selection processes for external agencies - Continuously monitor agency performance against set parameters and targets - Exercise adequate control on agencies to ensure collection of overdue debts in a timely manner

Chennai

Area Collection Manager - Digital Unsecured Loans - NBFC 

Job Description for Area Collection Manager - Digital Unsecured Loans - NBFC  in Shree Balaji Employment Services Pvt Ltd in  Chennai for (4-9) years of experience. Apply Now!