AppsForBharat - Operations Specialist - Spiritual Services

Role Overview:

- As an Operations Specialist, you will ensure the seamless execution of spiritual services

- You will manage end-to-end operations, coordinate with temple partners, vendors, and internal teams, and drive process efficiency.

- This role requires strong organizational skills, attention to detail, empathy for users, and a proactive approach to problem-solving.

Key Responsibilities:

- Manage day-to-day operations for puja and chadhava services, ensuring timely and accurate execution.

- Coordinate closely with temple partners, service vendors, and internal teams for smooth operations.

- Maintain and update operational trackers, using tools such as Google Sheets and CRM systems.

- Identify operational gaps or delays and collaborate with teams to implement improvements.

- Assist in onboarding and orientation of new temple partners or service vendors.

- Uphold service quality by following SOPs and ensuring excellent user experience.

- Handle operational queries and support customer service in issue resolution.

- Contribute to the development and refinement of operational SOPs.

- Provide timely performance reports and updates to management.

Qualifications & Skills:

- MBA in Operations, Sales, or a related field.

- Hands-on experience in operations, service coordination, or vendor management.

- Strong planning, coordination, and communication skills.

- Proficiency with productivity and collaboration tools (Excel, Google Sheets, Slack).

- Ability to manage multiple priorities in a fast-paced environment.

- Fluency in Hindi and English; knowledge of regional languages is a plus.

- Cultural sensitivity and interest in Indian spiritual traditions