- Support business management across Alternative Investment Funds, Private Equity, Real Estate, Private Credit, Hedge Funds, Hybrid Funds, and Fund of Funds structures.

- Drive initiatives focused on operational excellence, service quality, risk mitigation, and client satisfaction.

- Evaluate resource utilization, workforce planning, and capacity management across business functions.

Reporting, Analytics & Management Information Systems

Design and implement executive dashboards, scorecards, and business intelligence frameworks.

Develop meaningful management reporting covering:

- NAV Delivery Metrics

- Operational KPIs

- Client Service Performance

- Financial Performance

- Productivity and Capacity Metrics

- Risk and Control Indicators

- Revenue and Profitability Analysis

- Drive reporting automation and digitization initiatives.

- Utilize Power BI, Excel, and analytics tools to provide actionable business insights.

- Present business performance updates to Executive Leadership and Global Management Committees.

Stakeholder Management

- Build and maintain strong relationships with senior leaders, clients, investors, regulators, and internal stakeholders.

- Act as a strategic advisor to business leaders on operational and commercial decisions.

- Lead governance forums, executive business reviews, and leadership committees.

- Facilitate collaboration across Operations, Finance, Risk, Compliance, Technology, HR, and Client Service teams.

- Manage and influence senior stakeholders across multiple global locations.

Process Improvement & Digital Transformation

- Identify process optimization and automation opportunities across Fund Administration operations.

- Lead implementation of operational transformation and digital innovation initiatives.

- Drive efficiency improvements through Lean Six Sigma, Agile, and continuous improvement methodologies.

- Partner with Technology teams to enhance reporting platforms, workflow tools, and operational infrastructure.

- Promote innovation and adoption of emerging technologies within business processes.

Governance, Risk & Compliance

Ensure compliance with regulatory requirements, organizational policies, and client obligations.

Support business governance related to:

- NAV Production

- Valuation Oversight

- Financial Reporting Controls

- Operational Risk Frameworks

- Client Service Standards

- Oversee remediation of audit observations and risk issues.

- Monitor operational risk metrics and control effectiveness.

- Maintain strong governance and data management standards.

People Leadership

- Lead and mentor senior managers and functional leaders.

- Establish high-performance teams focused on accountability, client service, and operational excellence.

- Drive succession planning and leadership development initiatives.

- Promote employee engagement, talent retention, and capability development programs.

- Foster a culture of collaboration, innovation, and continuous improvement.

Required Qualifications

- Bachelor's Degree in Finance, Accounting, Business Administration, Economics, Engineering, or related discipline.
MBA, CA, CFA, CPA, ACCA, or equivalent professional qualification preferred.

- Advanced certifications in Project Management, Lean Six Sigma, Agile, Business Analysis, or Change Management are advantageous.

Experience

- 15+ years of experience within Fund Administration, Fund Accounting, Asset Servicing, Financial Services, Investment Operations, or Business Management functions.

- Proven leadership experience managing global teams and senior stakeholders.

- Strong experience in Fund Accounting and Fund Administration environments.

Demonstrated expertise in Alternative Investment structures including:

- Private Equity

- Real Estate

- Private Credit

- Hedge Funds

- Hybrid Funds

- Fund of Funds

- Experience overseeing NAV production, fund financial statements, investor reporting, and valuation governance processes.

- Proven track record in business transformation, operational excellence, reporting automation, and strategic planning.

- Experience working in multinational and multi-jurisdiction fund administration environments.

Technical Skills

- Fund Accounting & Fund Administration

- NAV Oversight & Governance

- Fund Financial Reporting

- Portfolio & Investment Accounting

- Alternative Investment Structures

- Business Intelligence & Analytics

- Power BI

- Advanced MS Excel

- PowerPoint

- SharePoint

- Dashboard Development

- Reporting Automation

- Operational Risk Management