Aon - Consultant II - Wealth PA Operations

General Description Of Role:

Results-oriented individual with rich experience in pension administration. Effective liaison to key stakeholders on status update of project/ process, documenting risks and challenges and solutioning. The Consultant II provide support and coaching to the team members and encourage all to take an active role in their own Continued Professional Development (CPD). Individual is responsible to provide domain trainings and is responsible to develop the capabilities of other colleagues.

Job Responsibilities:

- People Management: Good at networking, will be collaborating with colleagues and process managers on regular basis.

- Project Management: Leading and driving multiple projects with focus on KPIs.

- Identify and highlight risks and challenges and responsible for timely communication on incidents proactively along with proposing solutions.

- Collaborates with extended teams and other SMEs in managing service delivery, capacity management, and key performance metrics.

- Encourages team to deliver tasks within SLAs and maintains the standard of quality.

- Deliver projects assigned within SLA and with standard of quality.

- Acts as the first point of contact for leads, on process related queries.

- Demonstrates flexibility and adaptability in a changing environment.

- Strong process and domain expertise.

- Effective Stakeholder management.

- Focus on enhancing his/ her skills through training, education, and coaching.

- Risk Analysis and mitigation: ability to identify and highlight any potential risks in process along with recommending possible solutions.

Skills/Competencies Required:

- Effective problem solving and analytical skills to anticipate future needs/issues, including leading on identifying solutions and making recommendations.

- A good communicator and demonstrate strong networking.

- Relevant industry experience with demonstrative DB/DC domain knowledge.

- Excellent attention to detail and commitment to provide ongoing quality.

- Effective Stakeholder Management.

- Drive process improvement.

- Good with MS Office: MS Excel, MS Word and Power Point.

- Develop process knowledge documents.