Regional Operations Manager-Kolkata.

The candidate must have over 10 years of experience in implementing Corporate CSR projects, with a proven track record of managing programs impacting 3,000+ beneficiaries annually.

Desired profile:

- Post Graduate in any discipline and a Technical Background will be added advantage.

- At least 10-15 years of relevant work experience in Operations.

- Strong leadership and team management skills.

- Excellent communication and interpersonal abilities.

- Prior experience in the delivery of technology programs and tech education academy.

- Result oriented.

Responsibilities:

Project Delivery:.

- Hold overall accountability for the successful delivery of deep tech projects in the assigned region.

- Collaborate with cross-functional teams to define project scopes, objectives and deliverables.

- Ensure projects are executed within scope, budget and timeline, meeting or exceeding client expectations.

- Identify, measure and track KPIs like Attendance, Faculty Utilization, Dropouts and Placement.

- Conducting Periodical checks across the geography to ensure the Quality work.

Team Management:

- Lead and inspire a diverse team fostering a collaborative and high performance culture.

- Always remain plugged into the ground reality and proactively identify and resolve issues.

- Manage and mentor teams to ensure they are equipped to achieve program objectives.

- Close interaction with the Placement Teams to endure appropriate placements.

- Coordinate with HR to recruit, onboard and train new team members as needed.

Stakeholder Communication:

- Act as a primary point of contact for external and internal stakeholders regarding project status, issues and resolutions.

- Communicate effectively to manage expectations and ensure transparency throughout the project lifecycle.

- Close interworking with the Academic Excellence team to understand existing best practices for monitoring and evaluation.

- Work with PMO to understand and execute Donor Mandate.

Financial Management:

- Monitor program budgets and ensure that they are being managed effectively.

- Manage budget and ensure programs are completed within budget.

Strategic Planning:

- Develop and execute strategies to scale the program, ensuring alignment with overall organizational goals and objectives.

- Work collaboratively with other departments to align program operations with overall organizational goals and objectives.

- Identify opportunities for partnership and collaboration with academic institutions, NGOs, corporates & the community to increase the reach and impact of the programs.

Risk Management:

- Identify potential risks and challenges in project execution and develop proactive mitigation strategies.

- Implement measures to monitor and control project risks, ensuring the overall success of projects.