About ANAROCK:

ANAROCK is India's leading independent real estate services company with a strong presence across all major cities. The company offers end-to-end real estate solutions across Residential, Commercial, Retail, Hospitality and Land Advisory, including Sales, Strategy, Marketing, Digital Services, Technology, CRM and Home Loan Solutions.

With millions of home-buying enquiries generated annually, the Home Loans business is a key strategic growth vertical, enabling customers with seamless financing solutions while driving alternate revenue streams for the organization.

Role Summary:

We are looking for a dynamic and result-oriented City Head - Home Loans to drive business growth by leading a team of Home Loan Executives while managing developer, banking, NBFC, DSA and channel partner relationships. The role requires a strong blend of sales leadership, relationship management and operational excellence to achieve revenue, sourcing and disbursement targets.

Key Responsibilities:

Business Development & Relationship Management:

- Build and strengthen relationships with developers, banks, NBFCs, DSAs and channel partners to drive Home Loan business.

- Identify and acquire new developer partnerships and expand the existing developer network.

- Maintain and grow the channel partner ecosystem to increase sourcing opportunities.

- Work closely with developers and other channels to identify business opportunities and develop customized home loan solutions for customers.

- Collaborate with banking partners to introduce competitive loan products, schemes and customer offers.

- Conduct regular meetings and project visits with developers and key stakeholders to review business performance and strengthen partnerships.

Sales & Business Execution:

- Drive sourcing, login, sanction and disbursement targets for the assigned city/team.

- Monitor daily business pipeline, lead conversions, approvals and turnaround time (TAT) to ensure timely closures.

- Review team productivity, identify performance gaps and implement corrective actions to achieve business objectives.

- Ensure revenue, profitability and customer satisfaction targets are consistently met.

- Participate in business reviews and provide market insights, competitive intelligence and business recommendations to leadership.

Team Leadership:

- Lead, mentor and motivate a team of Home Loan Executives to achieve individual and team targets.

- Conduct regular performance reviews, coaching sessions and product knowledge training.

- Drive a high-performance sales culture focused on customer experience and operational excellence.

- Support hiring, onboarding and capability development of team members.

Operations & Process Management:

- Ensure timely allocation, tracking and closure of all qualified home loan leads.

- Monitor lead management, CRM updates, login quality and daily reporting.

- Ensure compliance with internal policies, lender guidelines and operational processes.

- Track customer feedback and work towards improving overall service quality and customer satisfaction (CSAT).

Market Intelligence:

- Monitor competitor offerings, pricing, loan schemes and developer tie-ups.

- Identify emerging market opportunities, upcoming launches and pre-launch projects.

- Share actionable market intelligence and customer insights with the central business team.

Desired Candidate Profile:

- Graduate in any discipline; MBA/Postgraduate preferred.

- 6 - 10 years of experience in Home Loans, Mortgage Sales or Housing Finance.

- Prior experience with Banks, NBFCs, DSAs, Housing Finance Companies or Real Estate organizations is preferred.

- Minimum 6 - 8 years of experience leading or managing a sales team.

- Strong network with developers, channel partners, DSA's, banks and NBFCs.

- Proven track record of achieving sales, sourcing and disbursement targets.

- Excellent relationship management, leadership, negotiation and communication skills.

- Strong analytical and problem-solving abilities with a customer-first mindset.