Amneal Pharmaceuticals - Deputy General Manager - IT Business System Analysis

Description:

Job Title: IT Business Partner - Commercials

Location: Mumbai

Reporting To: India IT Head

Team Size: 3 to 5 Members

Experience: 12+ years (preferred)

Essential Functions:

- Lead and implement commercial excellence initiatives across sales, marketing, and customer engagement.

- Drive the adoption of digital technologies including AI/ML and Generative AI to enhance business performance.

- Manage end-to-end CRM strategy including system implementation, enhancement, governance, and performance tracking.

- Oversee day-to-day operations of key commercial platforms including LMS and E-Detailing tools.

- Ensure technology solutions align with business strategies and goals.

Additional Responsibilities:

- Collaborate with cross-functional teams to support effective change management and ensure high user adoption of IT tools.

- Monitor project KPIs and ensure on-time and within-budget delivery.

- Stay updated with emerging digital trends and identify opportunities for innovation.

- Represent IT in strategic business discussions and planning.

Qualifications:

Education:

- MBA or equivalent qualification will be an added advantage.

Experience:

- Proven experience in managing CRM systems and digital transformation projects.

- Prior experience in pharma or healthcare industry will be preferred.

Skills:

- Deep knowledge of CRM platforms, LMS, and E-Detailing tools.

- Solid understanding of AI/ML/Generative AI technologies and their commercial application.

- Excellent stakeholder engagement and communication skills.

- Proficiency in change management and project governance.

- Strategic thinking with the ability to translate business needs into IT solutions.