Amgen - Supply Chain Role - AXP

Manager, Business Development Office Amgen External Planning

What you will do:

We are seeking a highly motivated and experienced Supply Chain Manager for our Business Development Office (BDO) to join the Amgen External Planning (AXP) organization. Reporting to the AXP Senior Manager Supply Chain, this Hyderabad-based role supports global AXP operations across the US, Europe, and JAPAC regions.

The Manager of AXP BDO is accountable for driving data-driven performance management, compliance governance, and business insights across the Amgen External Planning organization. This role will require a close partnership with Amgen External Supply, Global / Regional / Site Supply Chain, Global Distribution, Contract Quality Management, Operations Finance, and AXP Regional Hubs in US / JAPAC / EU.

This role leads the Business function within AXP India and serves as the operational backbone for analytics, compliance oversight, and business reporting. The position ensures robust performance visibility across commercial and pre-commercial supply, supports integrated business planning, and strengthens compliance execution across the External Planning team.

The Business Development Office Manager will directly manage a team of Data Analysts and Compliance Associate and will partner closely with peer leaders responsible for Digital Capabilities and Supply Planning Execution to enable a scalable, insight-driven operating model.

Responsibilities:

1. Business Performance & Analytics Leadership:

- Own end-to-end AXP business performance reporting, dashboards, and KPI governance.

- Own data insights, metric analysis, corrective actions including metric driven performance improvements.

- Own AXP Monthly Planning cycle readout and Supply Plan processes.

- Own AXP Integrated Business Planning processes including S&OP and associated monthly supply reviews.

- Lead development and continuous refinement of supply dashboards and metric alignment efforts.

- Ensure visibility into key performance drivers including Commercial & Clinical lot volumes, CMO footprint growth, Cost to Serve, and deviation trends and supply risk indicators.

- Provide actionable insights to support Quarterly Business Reviews and forward 12Q strategy discussions.

2. Compliance & Governance Oversight:

- Ensure full adherence to SOPs and corporate/regulatory requirements across the AXP team.

- Manage ownership of AXP SOPs and GMP Guide documents and ensure timely periodic reviews and change management.

- Oversee training compliance and GMP adherence metrics.

- Own AXP training assignment portfolio and its optimisation.

- Maintain inspection and audit readiness for the External Planning function.

3. Organizational Leadership & Talent Development:

- Directly manage and develop staff executing Data Analytics and Compliance Operations.

- Establish clear performance expectations and career development plans.

- Drive capability uplift in analytics, automation, and insight generation.

- Support workforce planning, resource modelling, and capacity management aligned to workload drivers.

4. Cross-Functional Partnership & Operating Model Enablement:

- Partner closely with Amgen Digital and technology Capabilities Lead to advance scalable, tech-enabled analytics solutions.

- Partner with Supply Execution Lead to ensure performance metrics translate into operational action.

- Partner with External Supply Quality, Finance, and Global Planning stakeholders.

Basic Qualifications:

- Doctorate degree and 3+ years of Supply Chain, Business Analytics, or Operations related experience.

- Masters degree and 8+ years of Supply Chain, Business Analytics, or Operations related experience.

- Bachelors degree and 10+ years of Supply Chain, Business Analytics, or Operations related experience.

In addition to meeting at least one of the above requirements, you must have at least 2 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources.

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