Amgen - Business Performance Manager - Supply Chain AXP

Manager, Business Performance - Amgen External Planning

What you will do:

We are seeking a highly motivated and experienced Supply Chain Business Performance Manager to join the Amgen External Planning (AXP) organization. Reporting to the AXP Senior Manager Supply Chain, this Hyderabad-based role supports global AXP operations across the US, Europe, and JAPAC regions.

The role is responsible for driving strategic improvements to AXP processes and ways of working, while delivering data-driven business insights across the organization. Working closely with the AXP Business Development Office and Amgen Digital and Technology teams, the Manager will help shape and deliver AXPs digital strategy, solutions, and transformation initiatives.

The Business Performance Manager will partner with key stakeholders across the AXP Process Framework operating model, including Global, Regional, and Site Supply Chain teams, Global Distribution, Contract Quality Management, Operations Finance, and AXP Regional Hubs, to optimize and integrate processes and systems.

This role leads AXP process framework improvements with a focus on Lean Business Systems, Operational Excellence, Continuous Improvement, and digital adoption. The position also ensures performance visibility across commercial and pre-commercial supply, supports integrated business planning, and strengthens compliance execution across the External Planning organization.

Responsibilities include:

- Own, shape and deliver AXPs digital strategy, solutions, and transformation initiatives.

- Support performance and usability of end-to-end AXP business reporting tools and KPI dashboards.

- Support development and continuous improvement of tools used for supply dashboards and metrics.

- Ensure AXP has necessary visibility into key performance drivers including data accuracy, application usability for both Commercial & Clinical functions.

- Own the AXP Process Framework and Operating Model across Plan, Source, Make, Deliver, Enable.

- Manage changes to any SOPs or approved documentation through close collaboration with AXP Compliance and Business Development Office (BDO).

- Partner closely with AXP operations across the US, Europe, and JAPAC regions.

- Lead, coach, and develop other team members in your area of expertise while fostering a culture of accountability, collaboration, and continuous improvement.

Basic Qualifications:

- Doctorate degree and 3+ years of Supply Chain, Business Analytics, or Operations related experience.

- Masters degree and 8+ years of Supply Chain, Business Analytics, or Operations related experience.

- Bachelors degree and 10+ years of Supply Chain, Business Analytics, or Operations related experience.

In addition to meeting at least one of the above requirements, you must have at least 2 years experience directly managing or leading projects, programs.

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