Office cab/shuttle

Job/Soft skill training

Cafeteria

Health insurance

Office gym

Professional degree assistance

Child care facility

International/On-site exposure

Free meal

Maternity leaves

Course reimbursements

Annual health checkup

Annual leaves

Gym membership

Rewards & recognition

Recreational activities

Mental health wellbeing

Career break/Sabbatical

Retirement benefits

Joining goodies

Performance bonus

Paternity leaves

Joining bonus

Car lease

Relocation bonus

Life insurance

Gifts on festivals

American Express Reviews by Employees

Business Analyst

Senior Analyst

Analyst

Business Development Executive

Lead Analyst

Financial Analyst

Assistant Manager

Senior Lead Analyst

Relationship Manager

Assistant Relationship Manager

Manager

Senior Relationship Manager

Senior Fraud Analyst

Senior Manager

Software Engineer

Lead Business Analyst

Operations Analyst

L2 Engineer

Processing Manager

Fraud Analyst

Senior Executive

Team Lead

Data Analyst

Senior Business Analyst

Dispute Analyst

Risk Analyst

Customer Service Executive

Master Analyst

Deputy Relationship Manager

Master CCP

Senior Customer Service Executive

Senior Credit Analyst

Team Lead Operations

Engineer 1

Lead Customer Care Professional

Project Manager

Master Disputes Analyst

Customer Care Executive

Senior Associate

Project Analyst

Product Manager

Customer Care Professional

Infrastructure Engineer

Customer Service Associate

Senior Process Manager

Ccp Lead

Risk Management Analyst

Credit Specialist

Senior Customer Care Professional

Lead Financial Analyst

Lead Credit Analyst

Team Manager

Sales Manager

Senior Financial Analyst

Operations Manager

Service Delivery Leader

Master Customer Care Professional

Quality Analyst

Java Developer

Senior Software Engineer

Senior Engineer

Relationship Officer

Technical Support Engineer

Senior Dispute Analyst

Transport Executive

Associate

Lead Credit Specialist

Senior Credit Specialist

Web Developer

Data Scientist

Product Owner

Director

Travel Consultant

Senior Travel Consultant

Senior Travel Counsellor

Fraud and Risk Analyst

Territory Manager

Credit Analyst

Programmer Analyst

Senior Customer Service Associate

Travel Counsellor

Data Science Analyst

Compliance Analyst

Executive

Procurement Analyst

MIS Executive

Lead

Data Engineer

Senior CCP

Manager Financial Analyst

Business Development Manager

Senior Financial Analysis Manager

Senior Customer Service Representative

Sales Executive

Senior Data Analyst

Deputy Manager

Senior Quality Analyst

Service Delivery Manager

Information Security Analyst

Software Developer

This position is responsible for leading the Consumer Cards proprietary sales team in Mumbai to support aggressive targeted acquisition of premium prospects . This role encompasses managing multiple teams & leading senior managers to deliver on card acquisition, productivity, activation, early billings targets.  This role is a critical role part of the Consumer Card Acquisition leadership team within the West region as well as the country.   Responsibilities:  - Building, coaching and developing the premium sales team of - 200 people managed by 25+ sales managers and ensuring appropriate sales processes are followed  - Ensuring highest levels of controls and compliance are adhered to while meeting sales targets  - Provide thought leadership in conceptualization and implementation of the retail channel strategy in Mumbai market by generating innovative ideas on process and product variants and identify new opportunities in market to increase productivity of the channel  - Implement the premium value strategy and increase market share in Mumbai through a team of sales managers and premium sales force.  - Build relationships with large corporates, clubs, malls, residence welfare associations and builders of premium and super premium areas to implement targeted acquisition activities within relevant segment and enhance productivity  - Develop proactive local promotional plans & contests for all sales channels and ensure cost of acquisition is within agreed threshold  - Liaise with local merchant acquisition & servicing teams across channels to ensure city coverage is healthy and customer experience is positive  - Develop strong interfaces with Operations to understand and contribute to Card approval process and deliver through partnership with New Accounts a high-end customer experience  Key Deliverables:  - NAA and Billings goal for the city  - Build a strong sales culture that reflects and strengthens the Amex Brand - customer experience at every touch point   - Minimise sales miscommunication, customer complaint and ensure no sales misconduct  - Manage Cost of Acquisition, early activation, and FYF attrition while delivering on agreed Product Mix.  - Work closely with sales effectiveness team to create a training calendar and ensure a flawless execution of the same  - Analyze applications/NCA on an ongoing basis to ensure that metrics on approval rates, cancellation rates, declines and spend behavior etc are met.   - Analyze sales performance on a monthly basis as per the guidelines and develop strategies to retain high performers and replace poor performers   - Provide leadership, manage and motivate the team of Sales Managers and Business Development Officers to ensure employee satisfaction  - Ensure that Goals, PMP discussions, Development Plan discussions are done on time  Requirements:  - A post graduate degree and 10-12 yrs of Retail Sales/Client Management Experience   - People management experience including managing senior sales leaders  - Highly customer-focused and result-oriented and possess strong relationship and networking skills  - Good command over communication and ability to leverage relationships across various stakeholders in order to drive results  - Strong Influencing and collaboration abilities  - Good Thought Leadership for driving broad level strategies  - Strategic and Analytical focus

Mumbai

American Express - Zonal Sales Head - Credit Cards 

Job Description for American Express - Zonal Sales Head - Credit Cards  in American Express in  Mumbai for (10-13) years of experience. Apply Now!

American Express - Zonal Sales Head - Credit Cards  | iimjobs.com