Office cab/shuttle

Job/Soft skill training

Cafeteria

Health insurance

Office gym

Professional degree assistance

Child care facility

International/On-site exposure

Free meal

Maternity leaves

Course reimbursements

Annual health checkup

Annual leaves

Gym membership

Rewards & recognition

Recreational activities

Mental health wellbeing

Career break/Sabbatical

Retirement benefits

Joining goodies

Performance bonus

Paternity leaves

Joining bonus

Car lease

Relocation bonus

Life insurance

Gifts on festivals

American Express Reviews by Employees

Business Analyst

Senior Analyst

Analyst

Business Development Executive

Lead Analyst

Financial Analyst

Assistant Manager

Senior Lead Analyst

Relationship Manager

Assistant Relationship Manager

Manager

Senior Relationship Manager

Senior Fraud Analyst

Senior Manager

Software Engineer

Lead Business Analyst

Operations Analyst

L2 Engineer

Processing Manager

Fraud Analyst

Senior Executive

Team Lead

Data Analyst

Senior Business Analyst

Dispute Analyst

Risk Analyst

Customer Service Executive

Master Analyst

Deputy Relationship Manager

Master CCP

Senior Customer Service Executive

Senior Credit Analyst

Team Lead Operations

Engineer 1

Lead Customer Care Professional

Project Manager

Master Disputes Analyst

Customer Care Executive

Senior Associate

Project Analyst

Product Manager

Customer Care Professional

Infrastructure Engineer

Customer Service Associate

Senior Process Manager

Ccp Lead

Risk Management Analyst

Credit Specialist

Senior Customer Care Professional

Lead Financial Analyst

Lead Credit Analyst

Team Manager

Sales Manager

Senior Financial Analyst

Operations Manager

Service Delivery Leader

Master Customer Care Professional

Quality Analyst

Java Developer

Senior Software Engineer

Senior Engineer

Relationship Officer

Technical Support Engineer

Senior Dispute Analyst

Transport Executive

Associate

Lead Credit Specialist

Senior Credit Specialist

Web Developer

Data Scientist

Product Owner

Director

Travel Consultant

Senior Travel Consultant

Senior Travel Counsellor

Fraud and Risk Analyst

Territory Manager

Credit Analyst

Programmer Analyst

Senior Customer Service Associate

Travel Counsellor

Data Science Analyst

Compliance Analyst

Executive

Procurement Analyst

MIS Executive

Lead

Data Engineer

Senior CCP

Manager Financial Analyst

Business Development Manager

Senior Financial Analysis Manager

Senior Customer Service Representative

Sales Executive

Senior Data Analyst

Deputy Manager

Senior Quality Analyst

Service Delivery Manager

Information Security Analyst

Software Developer

Job Description : This is a Band 35 role : - American Express is a global services company and the world's largest card issuer. Our direct relationships with many millions of consumers, businesses and merchants worldwide - combined with our leading-edge marketing, information management, and rewards capabilities - enable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility and create communities of people with common interests. - American Express for the 9th consecutive year has been voted among India's top 10 workplaces by the Great Place to Work Institute. In recognition of our consistent performance, we were nominated to the Great Place to Work - Hall of Fame - At American Express, we serve customers, not transactions. We are widely known for providing superior customer service and have been recognized for a number of achievements including being ranked highest in customer satisfaction within the credit card industry by J.D. Power for seven consecutive years. - A career at American Express is rich in experience and offers opportunities to build lasting relationships with our customers. - Come join us and realize your potential. Overview of Role : - This position will be responsible for creating strategy and delivery of capabilities for Change The Business (CTB) digital mandates through emerging technologies e.g. intelligent automation (AI), Enterprise Mobility, Block Chain etc - This role will drive innovation in GSM bringing new capabilities to improve operational efficiency and customer experience. The person will work closely with GSM category, Third party risk, and operations teams along with technology teams to provide best in class automation capabilities. - The position also needs to support capabilities organization to remove friction from existing product offerings and coming up with innovative solutions. Expertise in change management and stakeholder management will be essential. Specific responsibilities include : - Implementation of Digital capabilities in Source to Pay processes with experimentation and innovation with emerging technology including Artificial Intelligence (AI), other techs to improve Source to Pay Process - Product evaluation and buy vs build analysis. - Work with AET/Vendor partners through iterations to bring innovation to production. - Translate product roadmap into a product backlog of well-defined epics and features for a product or suite of Products with appropriate acceptance criteria. Qualifications : - Preferred experience in emerging technologies e.g AI (especially Machine Learning, Python/R), Agile Software Development Life cycle and Intelligent Automation tools. - Proven track record of turning new technologies into business solutions. - Approx 10 years of work experience and Track record of successful innovation and transformational thinking, risk-taking and ability to create step function change. - Knowledge of Source to Pay systems and processes is preferred. Schedule (Full-Time/Part-Time) : Full-time Job type : Permanent Industry Type : Finance The Apply Button will redirect you to website. Please apply there as well. #NOLI

Gurgaon/Gurugram

American Express - Service Delivery Leader - Source to Pay Process 

Job Description for American Express - Service Delivery Leader - Source to Pay Process  in American Express in  Gurgaon/Gurugram for (10-15) years of experience. Apply Now!

American Express - Service Delivery Leader - Source to Pay Process  | iimjobs.com