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- American Express is a global services company and the world's largest card issuer. Our direct relationships with many millions of consumers, businesses and merchants worldwide - combined with our leading edge marketing, information management and rewards capabilities - enable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility and create communities of people with common interests. - American Express for 9th consecutive year has been voted among India's top 10 workplaces by the Great Place to Work institute. In recognition of our consistent performance, we were nominated to the Great Place to Work - Hall of Fame- . At American Express, we serve customers, not transactions. We- re widely known for providing superior customer service and have been recognized for a number of achievements including being ranked highest in customer satisfaction within the credit card industry by J.D. Power for seven consecutive years. - A career at American Express is rich in experience and offers opportunities to build lasting relationships with our customers. Come join us and realize your potential. This position provides a unique opportunity for an individual looking to build his/her knowledge in a core business at American Express (AXP): Global Merchant Services. - The Analyst will be responsible for reviewing merchant contract terms and implementing them accurately into AXP systems. - S/he will also be responsible for the ongoing audit of merchant accounts to ensure compliance with AXP contractual obligations and any resulting changes which may result. - The successful candidate will have the opportunity to partner closely with key business partners such as Global Merchant Pricing (GMP) and Global Strategy &amp; Capabilities (GS&amp;C). - This role is best suited for with an individual who is highly detail-oriented and adept at problem solving. S/he must also possess excellent collaboration and communication skills. Responsibilities include: - Entering merchant contract terms (e.g., pricing rates, fees, payments, etc.) into GMS- E2E Agreements Tool - Reviewing weekly control reports and investigating issues to determine root causes; escalating as appropriate - Performing ongoing reviews of accounts with custom contract terms and identifying any errors; where errors exist, performing computation of any rebates or recoupments required - Supporting GMP in its annual internal and external audits Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Qualifications - Must be a MBA with 2-3 years of post-qualification experience or a Graduate with 5 years of post-qualification experience with a strong orientation towards process management and analytics. - The incumbent must possess very strong attention to detail and analytical skills. In addition, the individual is required to have strong written/oral communications skills as s/he will be communicating directly with GMP colleagues globally. - Shall ensure compliance with all prevalent procedures and policies linked to the process assigned to him/her. - The successful candidate should be flexible, result oriented and resilient to work in a highly challenging and dynamic environment. Job type- Full Time Industry Type - Finance The Apply Button will redirect you to website. Please apply there as well. #NOLI

Gurgaon/Gurugram

American Express - Process Manager - Global Merchant Services 

Job Description for American Express - Process Manager - Global Merchant Services  in American Express in  Gurgaon/Gurugram for (2-6) years of experience. Apply Now!

American Express - Process Manager - Global Merchant Services  | iimjobs.com