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Job Description Overview: This position will be part of a fast-paced &amp; innovative team within Enterprise Digital and Analytics (EDA). This role is integral part of EDA and supports C360 data enhancements which help build foundational data capabilities used across enterprise by enabling development of new algorithms leveraging machine learning techniques. The team applies rigorous, solution-oriented analysis including periodic case reviews to help Business Units serve customer better by enabling more effective customer identification and hence true prospect for AXP, enhancing demographic information and creating actionable insights. Job Responsibilities: - Lead, mentor and build a high performing and highly engaged team with diverse talent. - Bolster the impact of advanced algorithm and big data capabilities (e.g. Improve customer matching globally, enrich data and improve accuracy leveraging advanced algorithms to drive Amex economics in various areas - new accounts acquisition, credits &amp; collections, marketing -, derive insights, and generate best demographic information for customers-individuals or busiensses) - Monitor and analyze data quality and intelligence that is generated by algorithms. Develop systematic way to identify gaps in existing algorithms and processes. - Maintain an external lens to inform decisions and business strategies. Use external data sources to enrich the data and improve customer insights. - Lead new initiatives(i.e new source evaluation), prepare project plans and other supporting information, and provide project status - Manage customer expectations including scope, schedule, changes, and problem resolution - Contribute to recruiting top talent for the team and for EDA Qualifications Required Skills - Experience in employing machine learning and Big Data techniques (i.e. Gradient Boosting Machine, Random Forest etc.) - Exposure to Big Data Programming languages (e.g. Hive, Python) and willingness to learn new tools &amp; programming Languages. - Strong data modeling and data analytics background with 5+ years of relevant experience - Ability to lead a large diverse team in multiple locations - Experience in managing partnerships across geographies - Strong people leader with excellent interpersonal skills and ability to influence partners - Excellent Communication, collaboration, and change Management skills. - An advanced degree in IT or Business is required. Job type- Full Time The Apply Button will redirect you to website. Please apply there as well. #NOLI

Gurgaon/Gurugram

Haryana

American Express - Director - Customer 360 Business Intelligence & Data Science 

Job Description for American Express - Director - Customer 360 Business Intelligence & Data Science  in American Express(India)private limited in  Gurgaon/Gurugram Haryana for (5-10) years of experience. Apply Now!

American Express - Director - Customer 360 Business Intelligence & Data Science  | iimjobs.com