Job/Soft skill training

Health insurance

Office cab/shuttle

Cafeteria

Free meal

Professional degree assistance

Child care facility

International/On-site exposure

Office gym

Gifts on festivals

Annual leaves

Joining goodies

Rewards & recognition

Annual health checkup

WFH setup

Joining bonus

Recreational activities

Mobile bill reimbursements

Life insurance

Maternity leaves

Performance bonus

Mental health wellbeing

Retirement benefits

Paternity leaves

Amazon Development Centre India Reviews by Employees

Customer Service Associate

Customer Service Executive

Transaction Risk Investigator

Associate

Customer Care Executive

Senior Associate

Process Associate

Customer Support Associate

Quality Specialist

Ml Data Associate

HR Assistant

Catalog Associate

Ml Data Associate 1

Customer Support Executive

Quality Analyst

Seller Support Associate

Team Manager

Investigation Specialist

Transportation Specialist

CS Associate

Data Associate

Resolution Specialist

Operations Manager

Senior Product Compliance Associate

Catalogue Specialist

Digital Associate

sds associate

Machine Learning Data Associate

Financial Analyst

Selling Partner Support Associate

HR Associate

Virtual Customer Support Associate

Senior Catalog Associate

Quality Service Associate

Program Manager

Catalog Lead

Manager

Vcs Associate

Senior Executive

C.S.A

Senior Customer Service Associate

Senior Seller Support Associate

Data Analyst

Test Associate

Team Lead

Digital Content Associate

Senior Finops Analyst

Customer Service Representative

Quality Associate

Sr. Compliance Associate

Software Developer

Business Analyst

Ml Data Associate 2

Selling Partner Support

Device Associate

Senior Financial Analyst

ERC Associate

Team Manager Operations

Information Technology Support Engineer

HR Executive

Finops Analyst

Content Reviewer

Technical Support Associate

QA Engineer

Senior Process Associate

Data Entry Operator

Automation Analyst

Retail Process Associate

Senior Quality Service Associate

Risk Investigator

Assistant Manager

Tron Analyst

Business Operations Specialist

Chat Support Executive

Analyst

Risk Analyst

Customer Associate

Retail Associate

Operations Associate

Technical Support Engineer

Senior HR Associate

Senior Quality Associate

Senior Analyst

Process Specialist

Senior Customer Service Executive

Senior Associate Operations

Accounts Manager

Softwaretest Engineer

Operations Executive

Executive

Technical Support Executive

Supervisor

Computer Operator

Account Assistant

HR Specialist

Software Engineer

3D Artist

Team Lead Operations

Virtual Assistant

Manage a team of Training Specialists/IDs and support worldwide network of Trainers across different languages and processes within TRMS.  Determine location requirements by analyzing quality impacting issues and designs structured modules and training requirement for the location.  Identify progressive contact center tools and technology enablers that will improve effectiveness of training classes.  Facilitate the execution of scaling in TRMS across different geographies and languages.   Contribute to and influence the prioritization of key quality improving project entries and process improvement project opportunities  Ensure delivery and communication between learners, trainers and instructional designers  Drive improvements in training performance innovating where necessary sharing practices globally. Communicate training performance metrics aligning to site performance metrics.  Develop and maintain capacity planning based upon site capacity goals and targets. Providing an annual, two and three year view.  Facilitate the recruitment and continuous development of trainers and facilitators to support various learning initiatives  Work towards succession planning to ensure seamless growth in team  Contribute to employee engagement in TRMS through Learning and Development initiatives

Hyderabad

Amazon - Training Manager - BPO 

Job Description for Amazon - Training Manager - BPO  in Amazon in  Hyderabad for (8-15) years of experience. Apply Now!

Amazon - Training Manager - BPO  | iimjobs.com