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Shipping and Delivery Support Associate

Technical Support Executive

- Amazon is looking for a motivated individual for the profile of Sr. Program Manager for its Amazon Shipping / Ship with Amazon Program team. The goal is to develop easy-to-use, reliable and transparent transportation services that beat all existing shipping alternatives for our customers. In doing this, Amazon Shipping is deeply studying customer shipping needs and building innovative, market-leading solutions that will organically attract customers towards our services. - To help us succeed in this large endeavour, we are looking for self-starting and entrepreneurial individual who will own, organize, execute and own the pricing portfolio for Amazon Shipping in India. In this role, you will be focused on defining pricing methodology and defining pricing mechanisms. You will solve for balancing profitability and growth. You will also partner with a team of tech, product and data scientists to define our product requirements. "Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age" Key job responsibilities : In this role, you will: - Develop pricing strategy for Amazon shipping as the single threaded owner of pricing strategy - Benchmark various pricing frameworks with competition - Collaborate with Finance partners to develop pricing guard-rails in line with profitability goals - Continuously engage with the sales team to improve the conversion metrics - Develop various pricing models based on shipper segmentation - Engage with stakeholders and leadership at all levels to advocate the pricing strategy. - Work on price benchmarking and market research, do shipper studies and work with the sales team to understand the shipper requirements - Use customer and market feedback, competitive analysis and benchmarking, and business metrics to make informed decisions. This role will require exceptional communication and influencing skills, and will work to influence stakeholders across Business, Operations, Sales and Tech teams. This role will require the ability to work effectively in a fast paced, startup environment, partnering with others as needed, and the ability to exercise sound judgment solving novel problems without clear direction from leadership. The successful candidate has demonstrated the ability to solve complex challenges and possesses bias for action and deliver results in the role. About the team : Amazon Shipping (SWA) is an entrepreneurial business which is growing at an incredible pace where we externalize Amazon transportation service to cater to Non-Amazon volumes of any sellers/shippers/marketplaces in India. We aim to scale to become a trusted, innovative and established parcel delivery service partner in India, built on Amazon's world-class logistics network, delivery experience and customer service. We partner with e-Commerce retailers of all sizes to simplify their operations, lower their cost, and unlock more sales. - 6+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Experience in owning Pricing or Commercial function in a Logistics organisation Preferred qualifications : - Driving process improvements experience - Deep understanding of the B2C transportation landscape in India with prior interactions with shippers

Bangalore

Amazon - Senior Program Manager - Pricing 

Job Description for Amazon - Senior Program Manager - Pricing  in Amazon Development Centre (India) Pvt. Ltd. in  Bangalore for (6-15) years of experience. Apply Now!

Amazon - Senior Program Manager - Pricing  | iimjobs.com