Joining goodies

Gifts on festivals

Annual leaves

Health insurance

Joining bonus

Annual health checkup

Rewards & recognition

WFH setup

Cafeteria

Office cab/shuttle

Recreational activities

Mobile bill reimbursements

Life insurance

Maternity leaves

Performance bonus

Job/Soft skill training

Paternity leaves

Relocation bonus

Mental health wellbeing

Amazon Development Centre India Reviews by Employees

Customer Service Associate

Customer Service Executive

Transaction Risk Investigator

Associate

Customer Care Executive

Senior Associate

Process Associate

Customer Support Associate

HR Assistant

Quality Specialist

Ml Data Associate

Catalog Associate

Seller Support Associate

Customer Support Executive

Ml Data Associate 1

Team Manager

Quality Analyst

Transportation Specialist

Investigation Specialist

CS Associate

Data Associate

Resolution Specialist

Operations Manager

Senior Product Compliance Associate

Digital Associate

Catalogue Specialist

Machine Learning Data Associate

sds associate

Financial Analyst

Virtual Customer Support Associate

Selling Partner Support Associate

HR Associate

Senior Catalog Associate

Quality Service Associate

Catalog Lead

Program Manager

Manager

Senior Executive

Vcs Associate

C.S.A

Senior Customer Service Associate

Test Associate

Team Lead

Senior Seller Support Associate

Customer Service Representative

Digital Content Associate

Data Analyst

Device Associate

Senior Finops Analyst

Team Manager Operations

Software Developer

Business Analyst

Ml Data Associate 2

Selling Partner Support

ERC Associate

Sr. Compliance Associate

Quality Associate

Finops Analyst

Content Reviewer

HR Executive

Technical Support Associate

Senior Financial Analyst

Information Technology Support Engineer

Automation Analyst

Retail Process Associate

Senior Quality Service Associate

QA Engineer

Risk Investigator

Chat Support Executive

Assistant Manager

Tron Analyst

Data Entry Operator

Business Operations Specialist

Senior Process Associate

Risk Analyst

Customer Associate

Technical Support Engineer

Process Specialist

Analyst

Retail Associate

Operations Associate

Senior Associate Operations

Operations Executive

Team Lead Operations

Senior HR Associate

Quality Engineer

Senior Manager

Executive

Senior Quality Associate

Supervisor

Senior Analyst

Computer Operator

Account Assistant

Software Engineer

Senior Customer Service Executive

Accounts Manager

Virtual Assistant

Shipping and Delivery Support Associate

Technical Support Executive

Program Manager Job Description: Amazon's Selection expansion team started operations in March 2009 and has grown steadily in scope ever since. This is a global program supporting all marketplaces and operates out of Chennai. Amazon eCommerce Selection and Catalog Systems group at Amazon focuses on making direct impact on Selection for Amazon's Retail & 3rd party marketplace business across markets worldwide. The Selection Expansion team within this group owns end to end processes for discovering, prioritizing and adding new selection available to customers across different markets worldwide. This drives one of Amazon's core focus areas: providing the widest selection to customers. We operate in a fast paced, rapidly growing environment offering new challenges and opportunities for making impactful changes in the Amazon ecosystem. Program Manager in this group is expected to interact directly with Amazon internal stakeholders across the globe to deliver on operational goals, drive process improvements and deliver business value. The person will be expected to be skilled in understanding customer needs, setting and managing expectations, building customer confidence through effective communication, reliable delivery, robust processes, and sound reporting metrics. The person will also be responsible for defining and driving customer impact metrics across programs and marketplaces through process changes and improvements in customer experience for the product/process that he/she manages. The person will work with cross skilled team of associates (technical & non-technical), business analysts, program and product managers to carry out business critical processes. The individual would be responsible for overall planning, budgeting, growth, delivery, process efficiency and productivity for their work groups. Key job responsibilities: 1. Drive cross functional programs/ projects to deliver business value for the team; be part of projects involving new feature definition to improve processes, customer adoption and to reduce cost. 2. Work with data engineering team and Software development teams to improve tools, processes and reporting dashboards. 3. Engage stakeholders across globe; demonstrate business acumen and skills in driving change by developing business proposals and driving implementation of recommendations through effective written and oral communication. 4. Work with operations team to drive implementation of new programs & products. 5. Extract data through SQL queries and analyze historical data to build quality improvement initiatives and drive quality strategies across teams. 6. Formulate, implement and track career development plans for team of highly skilled resources. 7. For this position, the candidate is expected to come to office on all 5 working days of the week. Basic Qualifications: - 3+ years of program or project management experience. - 3+ years of working cross functionally with tech and non-tech teams experience. - 3+ years of defining and implementing process improvement initiatives using data and metrics experience. - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL. - Experience defining program requirements and using data and metrics to determine improvements. - 3+ years of driving end to end delivery, and communicating results to senior leadership experience. Preferred Qualifications: - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization. - Experience building processes, project management, and schedules.

Chennai

Amazon - Program Manager 

Job Description for Amazon - Program Manager  in Amazon Development Centre (India) Pvt. Ltd. in  Chennai for (3-12) years of experience. Apply Now!

Amazon - Program Manager  | iimjobs.com