The thing I have noticed is when the anecdotes and the data disagree, the anecdotes are usually right- Jeff Bezos Amazon.com - a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. We want you to help share and shape our mission to be Earth's most customer-centric company. We are making history and the good news is that we've only just begun. - We at Localization are an integral part of creating new listings and enabling customers to shop in a language of preference globally. Every year, we help in launching new marketplaces and localize billions of products for Amazon worldwide. The operations site at Hyderabad manage critical pre-marketplace and post-arc marketplace launch activities. - Manager, Localization Operations - We are looking for high-potential, flexible, innovative, and forward-thinking professional to join Amazon. Are you ready to drive high-visibility and strategic programs as well as leverage Lean methodologies to lead process improvement initiatives? Are you equally comfortable digging into business requirements as you are driving operational efficiencies? If yes, then come join us! - You will lead the ASIN Localization Ops team and drive pre & post arc-launch manual initiatives for Localization worldwide. - This role calls for an individual who is comfortable dealing with ambiguity, demonstrates an ability to convey complex problems in a simple framework, obsesses with delivering systemic solutions and is effective with collaborating with stakeholders at various levels of the organization. This role requires a very effective communicator with superior relationship building skills, program management experience, and a passion for process and continuous improvement. - The candidate will need to understand the complexities of a high growth, fast-paced, high performing organization and can handle multiple, abstract projects while dealing with constant change. The candidate will also have a strong desire to achieve results, continuously raise the bar, and effectively manage time, priorities and deliverables. - You will be responsible for ensuring successful delivery of business goals, effective people management and adherence of productivity and quality assurance targets while leading a team of highly skilled associates & Managers. This is an opportunity that requires a critical thinker with strong organizational, problem-solving, and communication skills. KEY RESPONSIBILITIES: - Set the vision, direction, and culture of the site by managing individual and team performances, and goals - Work with product management/Engineering teams to understand program requirements and jointly develop a solution to drive automation and improve productivity - Thrive and operate in a variable & grey environment by addressing situations of low workload forecast, varying customer priorities, changing mix of workload which will impact productivity bar and cross-skilling of resources for most optimum throughput management - Use data to drive decisions and be comfortable to evaluate one-way/ two-way door decisions in the absence of data using anecdotes and surveys - Develop team goals and metrics that allow for accurate measurement and traction towards solving a business problem, achieve buy-in from stakeholders and actively report progress on the goals - Measure performance through metrics, providing feedback, and holding Managers accountable for their performance and the performance of their departments - Use industry proven tools such as lean/six sigma to drive operational efficiencies and quality improvement in the operations team under your purview - People management i.e. performance appraisals, goal setting, training and mentoring talent to grow within organization & control attrition - Create workload forecasting models and resource management models in order to balance goal delivery vs responsible hiring - Set the right bar for the managers and associates on Amazon culture and Leadership Principles BASIC QUALIFICATIONS - 12+ years of relevant experience, including 6+ yrs of program management and/or operations experience and demonstrated success. - Full time MBA from a top ranking institute - Accomplished professional history of delivering projects within scope and budget, on-time, while meeting required quality standards, - Excellent communication, presentation and persuasion skills; demonstrated success in achieving buy-in for an innovative, bold and strategic vision - Demonstrate strong track record of team leadership within a large scale rapid and process driven environment - Demonstrated ability to manage ambiguity, work autonomously and continuously learn in an agile environment. - Problem Solving: Deliver solutions to complex problems through in-depth data analysis, identification of right root cause using methodical approach with experience, innovation and judgment to make decisions that may be based on partial information. - Excellent judgments to ensure timely decisions are made on a regular basis. Demonstrated ability to get things done and be resourceful. - Goal driven, target orientated, able to step back and look at the bigger picture and long term vision for the department - Self-driven, ability to work independently to develop and execute strategies with minimal supervision PREFERRED QUALIFICATIONS: - Familiarity with Lean, Kaizen, Six Sigma concepts desired and certification is a plus - PMP certification

Hyderabad

Amazon - Manager - Program Management 

Job Description for Amazon - Manager - Program Management  in Amazon Development Centre (India) Pvt. Ltd. in  Hyderabad for (10-13) years of experience. Apply Now!