Posted By
Posted in
Sales & Marketing
Job Code
1595124

Position Title: Head - Business Development
Location: Surat ,Mumbai
Department: Sales & Marketing
Job Purpose:
Role & Responsibilities:
Business Generation:
- Lead and motivate the sales team to achieve individual sales targets and ensure closure of deals.
- Develop the sales network with a focus on organizational goals and product-specific strategies.
- Onboard customers with strong financial health and creditworthiness, maintaining ASP across product ranges.
- Generate new business opportunities in South Gujarat and Mumbai markets, using a consultative approach to meet sales targets.
- Ensure performance levels are satisfactory and remain self-motivated.
- Provide structured reporting to management about potential opportunities and estimated timelines for closure of leads.
Credit Control:
- Proactively follow up with customers for credit limits update regularly before reorder.
Customer Experience Leadership and Cross-Functional Alignment:
- Lead high-level issue resolution by ensuring seamless coordination between sales, dispatch, and production teams to maintain service excellence.
- Oversee cross-functional collaboration to ensure a strategic response to customer feedback and alignment with sales objectives.
- Champion customer experience initiatives to deepen engagement, maximize retention, and accelerate revenue growth.
Strategic Focus:
- Ensure the accuracy and strategic use of sales MIS (Management Information Systems) and performance dashboards, integrating insights on client credit control, market trends, and sales effectiveness to guide informed decision-making.
- Establish and enforce adherence to SOPs (Standard Operating Procedures) across all levels to drive consistency, operational efficiency, and scalability.
- Lead the continuous evaluation and transformation of sales SOPs, aligning them with evolving business needs, technological advancements, and customer expectations to enhance team productivity and responsiveness.
Team Management:
- Inspire and empower team members through clear vision-setting, regular feedback, and recognition to drive motivation and accountability.
- Execute data-driven performance management practices to identify gaps, provide timely coaching, and support individual growth plans.
- Drive a growth mindset within the team by facilitating ongoing learning through training, mentoring, and exposure to industry trends.
- Foster psychological safety and inclusivity, enabling open communication and encouraging initiative at all levels.
Communication & Relationship:
Internal: Departmental Head, Sales Team
External: Clients
Knowledge, Training & Experience Required:
Knowledge & Skills:
- Sales and Negotiation Expertise
- Leadership and Team Management
- Communication and Interpersonal Skills
- Industry and Product Knowledge
- Analytical and Problem-Solving Skills
Experience: Minimum 12 Years of Experience in Commercial Sales of Building Materials / Aggregates Sales, RMC (Ready Mix Concrete), Construction, Cement
Educational Qualification: B.E. Civil / BBA / MBA / M.Tech or equivalent experience in a related field.
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Posted By
Posted in
Sales & Marketing
Job Code
1595124