
About:
- Analyze existing business processes using tools like process mapping, data analysis, and workflow analysis.
- Identify process inefficiencies, bottlenecks, and areas for automation or standardization.
- Collaborate with stakeholders across departments to gather business requirements and translate them into functional solutions.
- Develop and maintain process documentation (e.g., SOPs, workflows, process maps).
- Support change management initiatives and process reengineering projects.
- Monitor process performance using KPIs and recommend improvements based on data insights.
- Work with IT and software teams to implement automation or digital solutions (e.g., RPA, ERP enhancements).
- Conduct cost- benefit and impact analysis for proposed process changes.
- Assist in training staff on new procedures or technologies.
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