
Roles And Responsibilities
- Manage the team for the Delivery and also have individual contribution for complex tasks.
- Should be the escalation point for the customer and manage the customer experience.
- Play a key role in bringing all stakeholders to same page and bring transparency in the process and highlight Project risks Possess knowledge and be a SME in areas of Software Development Lifecycle
- BA Skills and/or Lending Domain, which would be then complemented by the knowledge gained from the Hotfoot Product offerings.
- Work closely with Department head and plan product roadmaps, team structuring and process improvements.
- Identify the requirements and bring most optimal solutions for the clients which can be implemented faster and are cost effective Identify a new requirement/feature built as a Customization or a Product Built To cross reference against multiple implementation and find an existing re-usable solution and/or purpose efficient solutions
- Team Management Project & Task Planning Built and groom team members for skills, knowledge and exposure Conduct comprehensive business analysis to identify and outline problems, opportunities, and solutions related to LOS/Lending Software Solutions.
- Collaborate with stakeholders to gather and document detailed business requirements.
- Elicit, document, and translate customer needs into clear and actionable technical specifications for development teams.
- Create and maintain thorough documentation including technical specifications, user manuals, process flows, and business models.
- Facilitate the design and development of software solutions that align with business goals, ensuring consistency with technical requirements.
- Support project planning activities, including budgeting, forecasting, and variance analysis.
- Perform risk analysis to identify potential obstacles and propose mitigation strategies.
- Lead and support User Acceptance Testing (UAT) processes, ensuring that the delivered solution meets business requirements.
- Prepare reports on project performance, including impact analysis, progress tracking, and stakeholder updates.
Required Skills Minimum qualification
- B.Com/BBA/M.com /BMS/MBA 5+ Years Team Building & Training Project/Sprint Planning and Resource Allocation Project Management Tools
- Jira/Zoho Projects Agile Processes Excellent communication both verbal/written Customer Relationship Management Technical Knowledge
- Basic knowledge on components of Software-Hardware-Network Integrations knowhow
- Experience with tools such as Ms Office, Google Workspace, Jira, Postman, Draw.io and Figma
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