We are one of the leading consumer internet company with more than 4000 people employees present over 48 locations in India. Looking for Manager/Senior Manager Business Operations.   Work Location - Noida (Delhi/NCR)  Job Role -  To focus on over all business operations and building up processes related to better customer experience .  Key Responsibility Areas :  - Identifying customer impacting issues, working out solutions and process improvements to improve TAT & quality of delivery.  - Devise and implement training programs to improve the quality and productivity of the team.  - Drive process improvements initiatives to boost the operational efficiency of the site and process.  - Required to take independent decisions on setting up priorities taking into account all possible factors that can influence the business and client satisfaction.  - Should be able to develop short and long term plans and strategy to achieve the operational effectiveness.  - Should have the ability to build relationship with Cross functional teams to enable better performance and skill development.  - Leading a team of 35 - 40 associates; accountable for overall client delivery and New Project creation.  - Should have quality orientation and be able to lead and drive the continuous improvement culture through various tools and techniques.  - Identify and eliminate impediments to quality & productivity.  Requirements :  - Post graduate With 6-8 years of relevant experience Preferably in Service Industry.  - Sound Knowledge Of Workforce Management Process & Methodologies.  - Experience In Coaching & Development Of Large Teams.  - Good Working Interpersonal And Negotiation Skills.

Delhi NCR

allcheckdeals.com - Manager/Senior Manager - Business Operations 

Job Description for allcheckdeals.com - Manager/Senior Manager - Business Operations  in AllCheckDeals India Private Limited in  Delhi NCR for (6-10) years of experience. Apply Now!