Allcargo Logistics - Manager - Business Excellence
Posted 1 day ago
Posted 1 day ago
3.9
2,436+ Reviews
Manager - Business Excellence
Description:
To lead and drive continuous improvement initiatives across functions by deploying business excellence frameworks, process re-engineering, lean methodologies, and performance measurement systems to achieve operational efficiency, cost optimization, and customer satisfaction.
Key Accountability Area:
Process Improvement & Optimization
- Identify gaps in operational processes and recommend best practices.
- Drive lean initiatives and Six Sigma projects to eliminate waste and reduce variation.
Excellence Framework Implementation
- Deploy quality and business excellence frameworks like EFQM, Malcolm Baldrige, or TQM.
- Lead self-assessments and action plans for process maturity and excellence scoring.
Performance Management & Analytics
- Define KPIs and monitor performance dashboards across functions.
- Perform root cause analysis on performance deviations and recommend solutions.
Project Management
- Lead cross-functional strategic initiatives from planning to execution.
- Ensure timely delivery, stakeholder engagement, and post-implementation reviews.
Change Management
- Champion change initiatives and build a culture of continuous improvement.
- Facilitate capability-building workshops and internal communications.
Benchmarking & Best Practices
- Benchmark internal processes against industry leaders and identify improvement areas.
- Introduce global best practices in productivity, quality, and service delivery
Reports to - Head Business Excellence
Qualification - Master's or Bachelor in any Engineering or any other related field.
Technical / Functional Competencies
- Six Sigma Green/Black Belt certified
- Application expertise: Advance excel, Power BI, Power App, Power Automate
- Process Management and Improvement
- Performance Measurement and Analytics
- Strategic Planning and Execution
- Quality and Compliance Management
- Change Management
- Customer-Centric Mindset
- Project and Program Management
- Technology Enablement
- Problem-Solving and Critical Thinking
- Stakeholder Engagement and Collaboration
Behavioral Competencies
- Continuous Improvement Mindset
- Result Orientation
- Customer Focus
- Collaboration and Teamwork
- Analytical and Critical Thinking
- Change Agility
- Ownership and Initiative
- Influence and Communication
- Attention to Detail
- Resilience and Persistence
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