AiSens - Revenue Operations Manager

Description:

AiSensy is a WhatsApp-based Marketing & Engagement platform helping businesses drive revenue through powerful customer engagement on WhatsApp.

We're trusted by 150,000+ businesses and work with top brands like Adani, Delhi Transport Corporation, PhysicsWallah, Yakult, Godrej, Vivo, Wipro, Asian Paints, and India Today Group.

With 800 Crores+ in WhatsApp-driven engagement annually, our platform enables businesses to drive 2580% of their total revenue via WhatsApp.

Backed by Marsshot.vc, Bluelotus.vc, and 50+ angel investors, AiSensy is on a mission to redefine business-to-customer communication. Join us in building the future of business engagement.

About the Role:

Were looking for a Revenue Operations Manager who is confident, process-oriented, and ready to own the accounts receivable and revenue integrity process.

Youll play a key role in ensuring timely collections, minimizing revenue leakage, and maintaining strong customer relationships.

Key Responsibilities:

- Be the customer-facing point of contact for all invoice and payment-related communications.

- Manage the accounts receivable process, ensuring timely follow-ups and payment collections.

- Identify and plug revenue leakage, ensuring complete and accurate billing.

- Maintain clear documentation of all customer communications, commitments, and collections.

- Ensure compliance with Indian taxation regulations (GST, TDS, etc.) in invoicing and collections.

- Collaborate with internal teams (Sales, Finance, Legal) to resolve disputes and delays.

- Generate and share regular reports on receivables, overdue accounts, and DSO.

Requirements:

- 2-4 years of experience in Revenue Operations, Accounts Receivable, or Collections.

- Excellent communication skills with the ability to handle client-facing roles confidently.

- Solid understanding of accounts receivable processes and Indian taxation (GST, TDS, etc.)

- Strong attention to detail and ownership mindset.

- Experience with accounting tools like Tally, Zoho Books, or SAP is a plus.

- Proficiency in Excel and structured reporting.

Good to Have:

- Experience in SaaS, agencies, or B2B businesses.

- Familiarity with CRM or ERP tools.

What Youll Get:

- High-ownership role in a fast-growing startup

- Opportunity to work with top Indian brands

- Learning & growth opportunities across teams