Customer Experience Strategy Analyst Key Responsibilities : - Use analytics and data science techniques to understand customer behavior and identify opportunities for improving the customer experience - Develop and implement strategies that enhance the customer experience at our bank - Prepare presentations and Excel documents for the Leadership Team, summarizing your findings and updates on customer experience initiatives - Collaborate with cross-functional teams to ensure the successful execution of customer experience initiatives - Stay up-to-date on industry trends and best practices in customer experience strategy Qualifications : - Bachelor's degree in a relevant field (e.g. data science, economics, business analytics) - Strong analytical and data-oriented mindset - Proficiency in relevant tools (e.g. Excel, PowerPoint, SQL, data visualization software) - Experience in customer experience strategy or related field is preferred - Excellent communication and presentation skills - Self-starter with the ability to work independently and as part of a team

Gurgaon/Gurugram

Airtel Payments Bank - Strategy Analyst - Customer Experience 

Job Description for Airtel Payments Bank - Strategy Analyst - Customer Experience  in Airtel Payments Bank in  Gurgaon/Gurugram for (1-3) years of experience. Apply Now!