Job/Soft skill training

Office cab/shuttle

Health insurance

Cafeteria

Free meal

International/On-site exposure

Professional degree assistance

Office gym

Child care facility

Gym membership

WFH setup

Life insurance

Annual health checkup

Joining bonus

Car lease

Recreational activities

Relocation bonus

Joining goodies

Gifts on festivals

Air India Reviews by Employees

Cabin Crew

Customer Service Executive

Assistant Manager

Airport Ground Staff

Security Executive

Senior Associate

Ground Staff

Senior Security Officer

Cabin Attendant

Aircraft Maintenance Technician

Associate

Associate Manager

Senior Manager

Flight Attendant

Cabin Crew Incharge

Senior Cabin Crew

Customer Agent

Data Entry Operator

Customer Service Associate

AIR Hostess

Manager

Senior Engineer

Senior Customer Service Executive

Senior Executive

Executive

Customer Service Agent

Security Supervisor

Aircraft Technician

Senior Security Executive

Security Officer

Trainee

Aircraft Maintenance Engineer

Process Associate

Cabin Supervisor

Supervisor

Computer Operator

Airport Manager

Customer Care Executive

Intern

Senior Security Agent

Duty Manager

Assistant Manager Commercial

C.S.A

Software Engineer

Data Analyst

AIR Ticketing Executive

Network Engineer

Ramp Service Agent

Senior Cabin Attendant

Assistant General Manager

Trainee Technician

Planning Engineer

Lead Engineer

Engineer Trainee

Apprentice

Security Agent

Flight Supervisor

Job Purpose: - Responsible for developing & directing IT Project management operations and strategic planning to meet organization's goal with both customer & internal focus. - Provide overall strategic governance for projects by establishing standards, processes and tools used for effective project delivery. - Set performance benchmarks for various roles in the Air India digital organization and putting place systems and processes to measure performance - Lead the budgeting process for the organization and track spends to adhere compliance to approved budgets - Optimise costs incurred in the organization through continuous tracking and control Key Accountabilities: Project Management /Strategic Activities: - Establish Methodologies to set productivity and quality targets and to assess results for all projects. - Establish rigorous project management discipline and tracking of project execution across all major projects in the organisation - Establish program plans of all major initiatives in the organisation and tracking of performance relative to plan to identify project health and establish early interventions - Respond to escalated project issues that may impede project delivery and coordinate solutions. - Coordinate with various functional heads to identify digital solutions and lead the creation of such programs. - Coordinate with teams with customer touchpoints (Cabin Crew, Customer Experience, Commercial) to develop programs aimed to solve for customer issues and needs. - Monitor and analyze project metrics to identify weakness or problems and propose operational improvements and cost savings for future projects - Provide on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones. - Full project life cycle ownership; successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously - Report on project success criteria results, metrics, test and deployment management activities. - Manage the day-to-day project activities and resources and chairs the project management team meetings. - Participate in establishing practices, templates, policies, tools, and partnerships to expand and mature these capabilities for the organization - Understand interdependencies between technology, operations, and business needs. - Participate and/or drive feasibility studies, vendor selections and proposals for evaluation by appropriate key stakeholders. - Develop performance benchmarks for every role in the organisation and develop systems and processes to evaluate performance of organisation members Transition Management: - Coordinating any major transitions within the company, such as financial, technological, operational, and governance changes. - Analyzing any internal requests for changes and consulting with senior management to deny or approve the proposed changes. - Creating transitional plans and documents to outline project expectations, scope, schedule, and budget requirements. - Leading workshops to provide staff members with information on any major changes in the company, such as new financial protocols or policies - Ensuring that transitions are planned and carried out in a timely manner and within budget. - Keeping all parties involved with the transition updated on its progress. - Spotting any transition-related issues and creating effective solutions to resolve them swiftly - Providing company-wide guidance during unplanned changes, such as the passing of a senior employee Team Management: - Lead the program management team and head collaboration between Business Users and software providers to build project solutions. Skills Required for the role: - Strategic Planning: Develop and execute strategic plans for program management that align with the organization's goals and objectives. Resource Allocation: Allocate resources efficiently and effectively to support program objectives, including budget allocation, staffing, and technology requirements - Program Oversight: Provide leadership and direction to program managers, ensuring programs are effectively planned, executed, and monitored to achieve desired outcomes. Risk Management: Identify, assess, and mitigate risks throughout the program lifecycle to minimize potential disruptions and ensure program success. - Stakeholder Management: Build and maintain relationships with key stakeholders, including executives, clients, partners, and team members, to ensure alignment and support for program initiatives. Continuous Improvement: Drive continuous improvement initiatives to enhance program management capabilities and optimize program outcomes. - Performance Monitoring: Implement systems and metrics to monitor program performance and effectiveness, providing regular reporting and insights to senior leadership. Quality Assurance: Establish and maintain standards for program management excellence, including processes, methodologies, and best practices. - Collaboration: Foster collaboration and cross-functional teamwork across departments and teams to support successful program delivery and organizational alignment. Time Management: setting up the strategy to allocate the right amount of time to each task & decide on deadlines for project phases and delivery dates.

Gurgaon/Gurugram

Air India - Head - PMO 

Job Description for Air India - Head - PMO  in AIR INDIA LIMITED in  Gurgaon/Gurugram for (23-30) years of experience. Apply Now!

Air India - Head - PMO  | iimjobs.com