AI Solutions Consultant & Implementation Lead

We are seeking an experienced AI Solutions Consultant who can bridge the gap between business challenges and AI-powered solutions. This role combines strategic consulting, hands-on AI implementation, and client relationship management to deliver transformative AI solutions across enterprise clients.

Key Responsibilities:

1. Consulting & Solution Design:

- Conduct comprehensive business analysis and needs assessment for prospective and existing clients

- Identify opportunities for AI-powered automation and process optimization across various business functions

- Design end-to-end solution architectures that align with client business objectives and technical constraints

- Provide strategic recommendations on AI adoption roadmaps and implementation approaches

2. Process Redesigning & Reengineering with AI

- Analyze current business workflows and document as-is process flows

- Design to-be processes that leverage AI Agents, Conversational AI, and intelligent automation

- Map out conversation flows, decision trees, and integration touchpoints for AI implementations

- Identify process metrics and KPIs to measure improvement post-AI implementation

- Collaborate with client stakeholders to redesign customer journeys and operational workflows, BPM Diagrams & workflow specifications

3. Prompt Engineering & AI Optimization

- Develop, test, and refine prompts for multimodal AI agents across various use cases

- Optimize AI agent responses for accuracy, context-awareness, and natural conversation flow

4. Project Execution & Implementation

- Lead end-to-end implementation of AI solutions from scoping to deployment

- Develop comprehensive Business Requirements Documents (BRDs), Technical Specifications, and API documentation

- Coordinate with technical teams to ensure timely delivery of solutions

- Manage project timelines, milestones, and deliverables across multiple concurrent client engagements

5. Client Relationship & Management

- Serve as the primary point of contact for assigned client accounts

- Conduct regular business reviews and present performance metrics and improvement recommendations

- Identify upsell and cross-sell opportunities within existing client base

- Manage client expectations and proactively address concerns or escalations

6. Case Study Development & Thought Leadership

- Document implementation success stories and measurable business outcomes

- Create compelling case studies highlighting ROI, efficiency gains, and customer satisfaction improvements

Required Qualifications:

Education:

- Bachelor's degree in Computer Science, Engineering, Business Administration, or related field

- MBA or relevant advanced degree preferred