What you'll be doing:
- Define and lead the roadmap for our Voice AI platform, aligning product initiatives with the company vision.
- Work with leadership to translate abstract ideas into product strategy and modular platform offerings.
- Stay ahead of trends in LLMs, agentic workflows, voice AI, and platform ecosystems.
- Collaborate with engineering, design, and data science to ship high-quality, high-leverage products.
- Translate user needs into APIs, SDKs, and platform components that external teams can build on.
- Lead the product lifecycle end to end, from problem discovery to post-launch iteration.
- Design a thoughtful GTM strategy with business teams: pricing, positioning, self-serve onboarding, and documentation.
- Work closely with sales, marketing, and success to drive adoption across enterprises and SMEs.
- Gather feedback from early adopters, devs, and internal users to iterate fast.
- Serve as the product bridge across internal teams (infra, sales, CX ops).
- Evangelise platform thinking across the company, driving clarity on where we build vs expose.
What We Want:
- Minimum 8 years of product management experience in SaaS, AI/ML, or platform products, with a track record of owning complex, customer-facing products end to end.
- Ex-engineers or Technical/Data Background (but now product-focused).
- Understand AI native or workflow orchestration products.
- A bias toward being in the product: you read traces, write prompts, test agent flows, and demo the work yourself.
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