AGRIM - Program Manager - IIM/ISB/FMS/MDI

AGRIM

Agrim is one of India's fastest-growing agri-input e-commerce platforms, empowering thousands of agri-retailers with better product access, transparent pricing, and reliable supply. Backed by leading investors, Agrim has grown to a team of 800+ people and is entering the next phase of rapid scale. Our culture is built on five core values - Delivery Excellence, Ownership, Frugality, Simplicity, and Transparency - as we work to transform how agri-retailers buy and grow their business. Click here to read more about us.

Role Overview

- This is a high-impact, high-ownership role focused on driving customer retention and retailer engagement.

- The role involves leading key initiatives that improve repeat purchase behaviour, strengthen customer cohorts, and enhance overall business efficiency.

- You will work closely with senior leadership and cross-functional teams across sales, category, and product to identify retention drivers and implement scalable solutions.

- The role combines strategy, data analysis, and hands on execution, making it ideal for someone who enjoys solving complex business problems and translating ideas into measurable business impact.

Responsibilities:

- Own the Customer Retention KPI: Drive initiatives that improve repeat purchase behaviour and long term retention of Agrim's retail customers.

- Program Design & Execution: Design and execute programs to improve customer retention.

- Data-Driven Insights: Analyze data to uncover trends and inform strategic decisions.

- Voice of Customer for Product & Tech: Translate customer insights into product and tech improvements that enhance experience and retention.

- Process Optimization: Identify and implement process improvements to drive operational efficiency and scalability.

- Cross-Functional Collaboration: Work closely with sales, category, product, and operations teams to drive initiatives to completion.

Requirement:

- 2-5 years of experience in strategy/ founder's office/ consulting/ program management roles

- MBA or Bachelor's degree from a Tier 1 institution

- Prior experience working in high-growth startups.

- Strong analytical, problem-solving, communication, and stakeholder management skills

- Proficiency in Excel and PowerPoint. SQL knowledge will help in the role.

- Experience driving 0-to-1 initiatives or experimental projects is a strong plus

Why Join Us?

At Agrim, you will shape the strategy engine of a Bharat-scale startup on its path to IPO. This is an opportunity to build one of India's most impactful playbooks while working with a mission-driven team solving one of India's largest distribution challenges.