Job Title : Delivery Manager

Location : Pune, India

Experience : 15+ Years

Job Summary :

We are seeking a highly experienced Delivery Manager - Embedded with deep hands-on expertise in Embedded Systems, Industrial Automation, IoT, Cloud, and Systems Integration. This role requires a strong blend of technical leadership and delivery management, responsible for driving end-to-end project execution, customer satisfaction, team performance, and business growth. The ideal candidate will act as a technical anchor and delivery leader, capable of engaging with customers at an architectural level while ensuring predictable, high-quality delivery across complex, multi-disciplinary programs.

Key Responsibilities :

1. Delivery & Project Leadership :

- Lead and oversee multiple embedded and industrial automation programs from initiation through delivery, ensuring adherence to scope, quality, timelines, and budgets.

- Own delivery governance, risk management, escalation handling, and mitigation planning.

- Ensure compliance with delivery standards, engineering best practices, and quality processes.

2. Technical Leadership (Hands-On) :

- Provide hands-on technical guidance in embedded systems, industrial automation, and IoT architectures.

- Review and guide embedded software design, system architecture, and integration approaches.

- Support teams in resolving complex technical challenges across firmware, RTOS, Linux, protocols, and cloud integration.

- Drive technical excellence and adoption of best practices across embedded, edge, and cloud systems.

3. Client & Stakeholder Management :

- Act as the primary client interface for delivery, technical discussions, and escalations.

- Understand customer business and technical needs, translating them into executable delivery plans.

- Travel to company offices and customer locations in India, USA, Japan, and Singapore, as required.

- Build long-term, trusted relationships with customer leadership and engineering stakeholders.

4. KPI & Operational Management :

- Own and drive key KPIs including revenue, utilization, delivery quality, customer satisfaction, talent density, and attrition.

- Ensure accurate forecasting, reporting, and delivery metrics tracking.

5. Strategy & Delivery Excellence :

- Define and implement delivery strategies using Agile, SAFe, DevOps, and Quality frameworks.

- Drive continuous improvement in delivery processes, engineering efficiency, and cost optimization.

- Build and scale delivery infrastructure to support long-term business growth.

6. People & Talent Leadership :

- Lead performance management, career development, and succession planning across delivery teams.

- Build and nurture high-performing, technically strong teams.

- Mentor architects, technical leads, and delivery managers.

- Foster a culture of accountability, collaboration, and innovation.

7. Innovation, COEs & IP Development :

- Establish and scale Centers of Excellence (COEs) for Embedded, Industrial Automation, and IoT.

- Drive IP creation, accelerators, and reusable frameworks to improve delivery speed and margins.

- Build strong technical communities (Architects, Embedded Specialists, Agile Coaches).

8. Business Growth & Pre-Sales Support :

- Support business development, customer acquisition, and account growth initiatives.

- Participate in solutioning, estimations, technical proposals, and customer presentations.

- Ensure smooth transition from pre-sales to delivery.

9. Cross-Functional Collaboration :

- Partner with HR on hiring strategy, campus programs, and talent planning.

- Work with Learning & Development on upskilling, certifications, and leadership development.

- Collaborate with IT, Infrastructure, Security, and Quality teams for seamless delivery execution.

Required Qualifications & Skills :

1. Education :

- Bachelors or Masters degree in Electronics, Electrical, Computer Science, Instrumentation, or related engineering disciplines.

2. Experience & Technical Skills :

- 15+ years of experience in Embedded Systems, Industrial Automation, and IoT delivery.

- Strong hands-on background in :

1. Embedded C/C++, RTOS, Embedded Linux.

2. Industrial communication protocols (Modbus, CAN, OPC UA, EtherCAT, MQTT, etc.).

3. System integration involving hardware, firmware, and cloud platforms.

4. Experience with IoT Cloud platforms (AWS, Azure, or equivalent).

5. Solid understanding of DevOps, CI/CD, and test automation for embedded systems.

3. Leadership & Management Skills :

- Proven track record of delivering large, complex programs on time and within budget.

- Strong people leadership and stakeholder management capabilities.

- Excellent communication, negotiation, and problem-solving skills.

- Experience driving business growth and customer expansion in Industrial Automation domains.

What We Offer :

- Competitive compensation and benefits.

- Leadership role with high business and technical impact.

- Opportunities to work with global customers and cutting-edge technologies.

- Strong focus on innovation, IP creation, and technical excellence.

- Clear growth path into Senior Delivery or Engineering Leadership roles.

Role Details:

- Role : Practice Manager / Head

- Industry Type : IT Services & Consulting

- Department : Engineering - Software & QA

- Employment Type : Full Time, Permanent

- Role Category : Software Development

- Education : UG : B.Tech / B.E. in Any Specialization