PRE-SALES / BUSINESS DEVELOPMENT CONSULTANT

ServiceNow - Databricks - Snowflake Ecosystem

North America & Europe Focus | 5+ Years Experience | B1/B2 Visa Holder

About the Role:

We are looking for a dynamic and commercially driven Pre-Sales / Business Development Consultant with deep hands-on expertise in the ServiceNow, Databricks, and/or Snowflake ecosystems. The ideal candidate brings at least two of these three platform competencies, paired with a proven track record of engaging North American and European enterprise clients, leading RFP responses, and designing compelling data and cloud solutions. This role sits at the intersection of technology, strategy, and client engagement; you will be the face of our technical capability in the market.

Position at a Glance:

- Function: Pre-Sales / Business Development

- Seniority: Senior Individual Contributor / Lead

- Experience: Minimum 5 years in pre-sales or BD roles

- Geography: North America (primary) & Europe (secondary)

- Travel: Frequent travel to North America; B1/B2 visa mandatory

- Ecosystem Focus: ServiceNow, Databricks, Snowflake (2 of 3 minimum)

- Employment Type: Full-Time | Hybrid / Remote with travel

Key Responsibilities:

1. Client Engagement & Business Development:

- Own and drive the end-to-end pre-sales cycle for strategic accounts across North America and Europe, from initial discovery to deal closure support.

- Build and nurture C-suite and VP-level relationships at enterprise clients, acting as a trusted advisor on data, cloud, and platform modernization initiatives.

- Identify new business opportunities within existing accounts and via outbound outreach, pipeline generation, and partner-led channels.

- Represent the organization at industry conferences, partner events, and executive briefings across North America and Europe.

2. Solution Design & Technical Pre-Sales:

- Lead solution architecture conversations and develop tailored proposals across ServiceNow workflows, Databricks lakehouse/AI solutions, and Snowflake data platform implementations.

- Translate complex client business requirements into scalable, commercially viable technical solutions including platform comparisons, architecture diagrams, and ROI models.

- Collaborate closely with delivery architects, data engineers, and practice leads to validate solution feasibility and scope.

- Deliver compelling product demonstrations, proof-of-concept (POC) prototypes, and executive presentations that resonate with both technical and business audiences.

3. RFP / RFI / Tender Management:

- Lead the end-to-end response process for RFPs, RFIs, and RFQs from North American and European enterprise and government clients.

- Coordinate cross-functional input (delivery, legal, finance, alliances) to produce high-quality, differentiated proposals on time and within compliance requirements.

- Maintain a living repository of standard responses, case studies, platform credentials, and proof points to accelerate future bid cycles.

- Analyze win/loss patterns and continuously refine messaging, positioning, and proposal quality.

4. Partnership & Ecosystem Collaboration:

- Work closely with ServiceNow, Databricks, and Snowflake alliance teams to co-sell, co-create GTM motions, and access joint pipeline opportunities.

- Stay current with platform roadmaps, certification programs, and partner tier requirements to maintain elite partner standing.

- Represent the company in partner QBRs, enablement sessions, and joint client workshops.

Required Qualifications:

1. Experience & Education:

- 5+ years of experience in pre-sales, solution consulting, or business development roles within a technology services or product company.

- Minimum 2 of 3 platform ecosystems: ServiceNow, Databricks, Snowflake with the ability to architect and present solutions independently.

- Demonstrated experience working with and travelling to North American clients (US and/or Canada); prior US-based client engagements strongly preferred.

- Valid B1/B2 US visa (non-negotiable) with a history of frequent international business travel.

- Bachelor's degree in Computer Science, Engineering, Business, or a related field; MBA or equivalent postgraduate qualification is a plus.

2. Technical Skills:

- ServiceNow: ITSM, ITOM, CSM, HR Service Delivery, Now Platform architecture, integration hub, workflow automation.

- Databricks: Unity Catalog, Delta Lake, Databricks SQL, MLflow, Lakehouse architecture, Spark-based data pipelines, AI/ML platform.

- Snowflake: Data Cloud, Snowpark, Data Sharing/Marketplace, Snowflake for ML, cost optimization, multi-cloud deployment patterns.

- Proficiency with cloud platforms (AWS, Azure, GCP) as deployment environments for the above ecosystems.

- Familiarity with data governance, security, and compliance requirements in North American and European regulated industries (HIPAA, GDPR, SOC2).

3. Soft Skills & Commercial Acumen:

- Exceptional executive-level communication and storytelling skills; you can simplify complexity without losing depth.

- Proven ability to manage multiple concurrent opportunities, RFPs, and stakeholder threads in a fast-paced environment.

- Commercial mindset: experience with deal structuring, TCO/ROI modelling, and competitive positioning.

- High cultural intelligence and adaptability to work across North American and European business norms.

Nice to Have:

- Exposure to all three ecosystems: ServiceNow + Databricks + Snowflake in a single client engagement or portfolio.

- Existing relationships with enterprise or Fortune 500 clients in North America or Western Europe.

- Certifications: ServiceNow Certified Implementation Specialist / Architect, Databricks Certified Associate/Professional, Snowflake SnowPro Core or Advanced.

- Experience with ISV / GSI / consulting firm environments (e.g., Accenture, Deloitte, Infosys, Cognizant, TCS, Capgemini, or boutique data consultancies).

- Prior experience in industries such as financial services, healthcare, manufacturing, retail, or public sector in North America or Europe.

- Familiarity with CPQ tools, CRM platforms (Salesforce), or proposal automation solutions (RFPIO, Loopio, Responsive).

What We Offer:

- Competitive base salary with an uncapped performance-linked incentive / commission structure.

- International travel exposure with a focus on North America and Europe building a global client portfolio.

- Access to cutting-edge ServiceNow, Databricks, and Snowflake projects with Fortune 500 clients.

- Sponsored platform certifications, continuous learning budget, and access to partner training programs.

- Collaborative, high-trust culture that rewards initiative, ownership, and client impact.

- Flexible hybrid / remote working model with structured in-office collaboration days.

Equal Opportunity Statement:

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of background, nationality, or experience level. Candidates with valid B1/B2 visas are especially encouraged to apply.